Problem solving guide
61
A fault message appears in the display
1)
Problem Cause and remedy
Container empty
One of the external detergent containers is empty.
Refill the detergent container.
Hygiene info: run
Maintenance hy-
giene programme, or
a programme of at
least 60°C
During the last wash, a wash programme with a tem-
perature below 60°C or the Drain/Spin programme
was selected.
Start a programme with a minimum temperature of
60°C or the Maintenance wash hygiene programme.
Check hot water in-
take
The hot water supply is blocked or restricted.
Check whether the hot water stopcock has been
properly opened.
Check whether the intake hose is kinked.
Align the machine.
Laundry not properly
spun
The selected spin speed was not reached during the
final spin due to excessive imbalance.
Check that the washing machine is level.
Start the spin cycle again.
Machine is leaking
The washing machine or drain valve is leaking.
Close the stopcock.
Call Miele Service.
1
The messages will appear at the end of the programme and when the washing
machine is switched on and must be acknowledged with the OK sensor control.