Chapter 6 Troubleshooting
6-12
The media width or the media length
required for printing is not enough.
• Change the media to the one with enough
width or length.
• When the media width narrows because the
origin moved, slide the origin to the right to
widen the effective media width.
An error occurred in the main PCB
FROM.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
Received the code other than the com-
mand date.
• Check the USB cable connection. Use the
USB cable that complies with the specifica-
tions. Use the MIMAKI driver that matches
the device.
• Turn off the printer, wait for a while, and turn
on the printer again. If the same error mes-
sage appears again, contact your local dis-
tributor to call for service.
Received the parameters outside the
value range.
Received the invalid device control com-
mand.
You have performed "Copy", but the data
is not stored in the reception buffer.
• Execute Copy function using the same data
one more time.
The received data is too big to
multiple
sheet cutting
.
• The received data is too big to cut it in
pieces.
The feeding direction of the sheet is too
short.
• Use a longer sheet.
Could not detect the registration marks.
Check whether the registration marks are
placed appropriately. ( P.4-2)
Make sure that the media is not curled.
Make sure that the position to start detecting
the registration marks is correct.
Make sure that black registration marks are
printed on a white base.
Make sure that there are no printed images or
smudges between registration marks and that
there is no dust adhered.
Make sure that the registration mark detection
settings are correct.
If the registration marks still cannot be
detected, even after clearing the check items
above, contact our service desk or your local
distributor to call for service.
If the area around registration marks are col-
ored, set the “MARK FILL UP” of the registra-
tion mark detection settings to ON.
The registration mark detection result
shows that the origin position was
detected outside the print range.
• Place the registration marks within the
sheet.
Message Cause Solution
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