Chapter 5 Troubleshooting
127
Message Cause Corrective action
Ink Near End • Ink levels are low. • The ink will run out soon. Have new ink
ready. "When Ink Near End is
Displayed"(P. 37)
Wrong Ink IC • An error occurred with the
information on the ink IC
chip.
1. Check to confirm the ink IC chip was
inserted correctly. "Registering the Ink
IC Chip"(P. 42)
2. Turn off the power on the machine and turn
it on after a while.
3. Replace with new ink. "Replacing
Ink"(P. 38)
Ink Color • The ink color registered
on the IC chip is different
from the ink color filled.
• Insert an ink IC chip for the correct ink
color. "Registering the Ink IC
Chip"(P. 42)
Ink Type • The ink type registered on
the IC chip is different
from the ink type filled.
• Insert an ink IC chip for the correct ink
type. "Registering the Ink IC
Chip"(P. 42)
Expiration • The ink has expired. • Replace with new ink or use up as
quickly as possible. Printing is possible.
"Replacing Ink"(P. 38)
Expiration:1MONTH • The ink is one month past
its expiration date and
cannot be used.
Expiration:2MONTH • The ink is two months
past its expiration date
and cannot be used.
• Replace with new ink. Printing is not
possible. "Replacing Ink"(P. 38)
Messages displayed on the ink IC chip registration screen
Message Cause Corrective action
Color: Magenta
Expiration: 2021/01/01
Caution:
XX days until expiration
• The ink expiration date is
approaching.
• Use the ink before the expiration
period.
Registered IC chip • The ink IC chip inserted is
already registered.
• Replace with a new ink IC chip.
"Registering the Ink IC Chip"(P. 42)
Unable to register.
The registration limit was
exceeded.
• More than one was
registered for each slot.
• Use up the equivalent of one bottle
before registering.
Unable to register.
XXXXXXX (Error name)
• The ink IC chip could not
be registered due to an
error.
• Insert the correct ink IC chip.
"Registering the Ink IC Chip"(P. 42)
Expiration Over • The ink is two months
past its expiration date
and cannot be used.
• Replace with new ink. Printing is not
possible. "When Ink End is
Displayed"(P. 37)
Ink Type • A different ink type is
registered on the ink IC
chip.
• Insert an ink IC chip for the correct ink
type. "Registering the Ink IC
Chip"(P. 42)
Ink Color • A different ink color is
registered on the ink IC
chip.
• Insert an ink IC chip for the correct ink
color. "Registering the Ink IC
Chip"(P. 42)
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