Chapter 5 Troubleshooting
131
Error
number
Message Cause Corrective action
650 NCU CONNECT • A problem was detected
with the NCU connection.
651 Replace NCU • A problem was detected
with the nozzle clogging
assessment.
• The NCU must be replaced.
Contact your local distributor, our
sales office, or service center.
652 NCU Nzk Chk (Hw) • A problem was detected
with the nozzle clogging
assessment.
• Clean the NCU. "NCU
Cleaning"(P. 95)
653 NCU Nzk Chk (Mark)
654 NCU Center Pos • Printing position
adjustment failed.
655 NCU Flush Pos
656 NCU SN Adjst • Sensor sensitivity
adjustment failed.
657 Replace NCU Ink Pad • The NCU ink absorber is
full.
• The NCU ink absorber must be
replaced. Contact your local
distributor, our sales office, or
service center.
658 NCU Sensor Lv Low • The sensor's sensitivity is
impaired.
• Clean the NCU. "NCU
Cleaning"(P. 95)
• Replace the NCU if the error does
not clear. Contact your local
distributor, our sales office, or
service center.
65b NCU Sens Adj Err H • Sensor sensitivity
adjustment failed.
65c NCU Sens Adj Err L
901 Operation Error • The function is disabled
due to an error.
• Check the error details.
902 Data Remain • Print (RIP) data was
received.
• Switch to REMOTE mode and start
printing or clear the data and abort
printing.
90d No Head Select • A problem was detected
with the print head.
• Turn off the power on the machine
and turn it on after a while.
90f Print Area Short • The media is too small for
the print.
• Replace with wider or longer media.
• If the printable area is reduced due
to a shift in the origin, move the
origin to increase the size of the
printable area.
b1b BaseIO PCB Vpow-s • A problem was detected
with the Base IO PCB
power supply.
• Turn off the power on the machine
and turn it on after a while.
b1c BaseIO PCB V24
b1d BaseIO PCB V24-A
b21 SLIDER1 PCB V3R3 • A problem was detected
with the slider PCB power
supply.
• Turn off the power on the machine
and turn it on after a while.
b22 SLIDER1 PCB V2R5
b23 SLIDER1 PCB V1R8
b24 SLIDER1 PCB V1R2
d09 HD MEMORY [1234] • A problem was detected
with head internal
memory.
• Turn off the power on the machine
and turn it on after a while.
5
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