6-4 
 
6.6.5 Sound Failures 
Symptoms  Possible Cause  Corrective Action 
No hardkey or knob 
sound, or hardkey or 
knob sound abnormal 
The key volume is set to 
zero. 
Select [Main Menu] → [Screen Setup >>] → [Key Volume >>] 
and adjust the key volume to appropriate level. 
Cable defective  Check that the cable between the speaker and interface board is 
properly connected. 
Speaker defective  Replace the speaker. 
The main board failed.  Replace the main board. 
Power management 
board defective 
Replace the power management board. 
No alarm sound or alarm 
sound abnormal 
The alarm sound is set to 
zero. 
Select [Main Menu]→[Maintenance >>]→[User 
Maintenance >>]→enter the required password  →[Alarm 
Setup >>] and set the [Minimum Alarm Volume] to appropriate 
level. Select [Alarm Setup] on the main menu to adjust the alarm 
volume. 
Cable defective  Check that the cable between the speaker and interface board is 
properly connected. 
Speaker defective  Replace the speaker. 
The main board failed.  Replace the main board. 
Power management 
board defective 
Replace the power management board. 
 
 
6.6.6 Battery Failures 
Symptoms  Possible Cause  Corrective Action 
Battery cannot be 
charged 
Battery defective  Replace the battery. 
Cable defective  Check that the cable between the battery interface board 
and power management board is correctly connected. 
Power management board defective Replace the power management board. 
Battery interface board defective  Replace the battery interface board. 
 
NOTE 
  When the battery module has a failure, it may cause problems to other components, In this case, 
troubleshoot the battery module per the procedure described in the table above. 
  Components of the main unit are powered by the power module. In the event that a component 
malfunctions, check if the operating voltage is correct.