Mocom SUPREME 17 - Page 103

Sterilizers SUPREME - FUTURA - CLASSIC (17-22-28)
- TECHNICAL MANUAL
EN
ALARMS / ERRORS / WARNINGS / TROUBLESHOOTING
101
CODE AND
MESSAGE ON THE
DISPLAY
DESCRIPTION
Possible causes /
Checks
Solution
ERROR
OUTPUT
(**)
H403
TEMPERATURE
BELOW
MINIMUM LIMIT
CONTACT TECH.
SERVICE
During the
process, PT1 value
is too low.
The reading of
temperature probe
during sterilization
phase is lower
than Tnom (PT1
lower than
121/134°C).
The steam generator
does not work properly.
Check generator safety
thermostat.
See sheet ST01 - Steam
generator.
2
There is a leakage from
one of the pipes
connected to the
chamber.
Check the pipes connected to
the rear/lower part of the
chamber and the relevant
fasteners.
Check for an air
leakage from door seal.
Thoroughly clean the door seal
and the steel door leaf.
Replace the door seal.
Check the quantity and
quality of the material
inserted in the
sterilization chamber.
Provide the user with proper
instructions (see User manual).
PT1 temperature
sensor is damaged.
PT1 temperature sensor is
damaged.
The board is damaged.
Replace the PCB.
Firmware version not
updated.
Check/update autoclave FW
version - via APP easyaccess
H404
ERRATIC
TEMPERATURE
CONTACT TECH.
SERVICE
During the
process, the
difference between
max and min PT1
is too great
The difference
between max and
min temperature is
higher than 5°C
The steam generator
does not work properly.
Solenoid valve EV6
does not open properly.
The vibration pump
does not work properly.
Check:
- steam generator
- generator heating element
connection wirings
- EV6 activation
- vibration pump
For the check, it can be useful
to activate the water pump
and EV6 by means of the
SERVICE/COMPONENT
TEST/OTHER
COMPONENTS menu, which
allows to detect air passage
through the generator to the
chamber.
See sheet ST01 - Steam
generator.
2
There is an air leakage
from door seal.
Thoroughly clean the door seal
and the steel door leaf.
Replace the door seal.
There is a leakage from
solenoid valves
EV1/EV3.
Check/update autoclave FW
version - via APP easyaccess.
H405
PRESSURE BEYOND
MAXIMUM LIMIT
CONTACT TECH.
SERVICE
During the
process, MPX
value is too high.
The pressure is
higher than 1.24
and 2.31 bar
(for cycles at 121
and 134°C).
The board is damaged.
Replace the PCB.
2
The pressure
transducer is
damaged/not working.
Replace the pressure transducer
- see sheet ST4-PRESSURE
SWITCH_MPX.