Troubleshooting
Troubleshoot your radio using the method describe in the
table.
Table 25: Troubleshooting
If... Then...
If there is no
power,
recharge or replace the Li-ion bat-
tery.
NOTE:
Extreme operating tem-
perature may affect bat-
tery life. See Battery
Specifications on page
21.
If CPS is unable
to read the ra-
dio,
perform one of the following actions:
• Ensure that one side of the pro-
gramming cable is connected to
the radio,and the other side of
the programming cable is con-
nected to the USB port.
If... Then...
• Verify that the switch on the pro-
gramming cable is set at Digital
position or Flash position in old-
er version programming cable.
• Ensure that the radio is posi-
tioned correctly inside the Single
Unit Charger (SUC).
If the radio gen-
erates continu-
ous tone when
pressing
thePTT button,
press the PTT button again when
receive mode ends.
If the radio does
not transmit au-
dio when press-
ing the PTT but-
ton,
perform one of the following actions:
• Verify that nobody else is using
the channel and try again.
• When using an earpiece, ensure
that the PTT button is disabled.
• Ensure to use the earpiece in-
line with PTT button to transmit.
If you receive
communication
customize your PROFILE ID to a 4-
digit number for all radios.
English
105