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Motorola moto X - Contact Sprint for Assistance

Motorola moto X
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Sprint Worldwide Wireless Service 100
numericcode,turnyourphoneoff,andcontactSprintCustomer
Service.
Wrong PIN YouhaveenteredanincorrectSIMPINnumber.Youhaveonly
threeattemptstoenteryourPIN.Afterathirdunsuccessful
attempt,yourphonewillbelockedandyouwillhavetocallSprint
CustomerServicetohaveitunlocked.Sprintsetsthedefaultto
PINoff;ifyouelecttoenablethePINthenyouwillneedtocontact
SprintforthedefaultPINandPUK.
PIN Blocked. Call Your
Provider
AnincorrectSIMPINwasenteredthreeconsecutivetimes.You
willbeunabletosendorreceivecallsonyourphone.Contact
SprintCustomerServicetoobtainthePINUnblockedKey(PUK)
code.SprintsetsthedefaulttoPINoff;ifyouelecttoenablethe
PINthenyouwillneedtocontactSprintforthedefaultPINand
PUK.
Insert SIM YourSIMCardisnotbeingdetected.Pleasechecktoensurethat
youhaveinsertedtheSIMCard.
Check SIM Card PleasecheckyourSIMcardtomakesureitisproperlyinserted.
Contact Sprint for Assistance
IfyouexperienceanyissueswithvoiceordataserviceswhileoutsideoftheUnitedStates,Sprint
offerscustomersupport24hoursaday.Intheeventthatyoudoexperienceanissue,trythe
followingactions:
n Firsttrypoweringyourphoneoffandthenbackon;thiswillforceyourphonetoreregisterwith
thenetwork.
n Trymanuallyselectinganothernetwork.
Ifneitheroftheseactionsresolvesyourissue,youwillneedtocontactcustomerservice(seebelow).
Whencallingtoreportanissue,thefollowinginformationwillbebeneficialintryingtoresolveyour
issueasquicklyaspossible:
n Yourwirelessphonenumber.
n Thecityandcountryyouaretravelingin.
n Anyerrormessagethatdisplaysonyourphoneorthatyouheardwhentryingtoplaceacall.
n Iftheissueiswithdata,wereyouabletoplacevoicecalls?
n Iftheissueiswithvoiceservice,wereyouabletoaccessdata?
Please call the numbers below if you need assistance:
WhileintheUnitedStates:Call1-888-226-7212.

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