Motorola moto X - Service & Repairs; How to Obtain Service or Other Information

Safety, Regulatory & Legal 145
ThankyouforchoosingaMotorolaproduct.
Service & Repairs
Ifyouhavequestionsorneedassistance,we'reheretohelp.
Gotomotorola.com/support,whereyoucanselectfromanumberofcustomercareoptions.You
canalsocontacttheMotorolaCustomerSupportCenterat1-800-734-5870(UnitedStates),1-888-
390-6456(TTY/TDDUnitedStatesforhearingimpaired),or1-800-461-4575(Canada).
How to Obtain Service or Other
Information
PleaseaccessandreviewtheonlineCustomerSupportsectionofMotorola'sconsumerwebsite
priortorequestingwarrantyservice.
IftheProductisstillnotfunctioningproperlyaftermakinguseofthisresource,pleasecontactthe
WarrantorlistedattheMotorolawebsiteorthecontactinformationforthecorrespondinglocation.
ArepresentativeofMotorola,orofaMotorolaAuthorizedRepairCenter,willhelpdetermine
whetheryourProductrequiresservice.Youmayberequiredtodownload,orotherwiseobtainand
acceptsoftwareupdatesfromMotorolaoraMotorolaAuthorizedRepairCenter.Youare
responsibleforanyapplicablecarrierservicefeesincurredwhileobtainingtherequireddownloads.
Complyingwiththewarrantyprocess,repairinstructionsandacceptingsuchsoftwareupdatesis
requiredinordertoreceiveadditionalwarrantysupport.
Ifthesoftwareupdatedoesn’tfixtheproblem,youwillreceiveinstructionsonhowtoshipthe
ProducttoaMotorolaAuthorizedRepairCenterorotherentity.
Toobtainwarrantyservice,aspermittedbyapplicablelaw,youarerequiredtoinclude:(a)acopyof
yourreceipt,billofsaleorothercomparableproofofpurchase;(b)awrittendescriptionofthe
problem;(c)thenameofyourserviceprovider,ifapplicable;(d)youraddressandtelephone
number.IntheeventtheProductisnotcoveredbytheMotorolaLimitedWarranty,Motorolawill
informtheconsumeroftheavailability,priceandotherconditionsapplicabletotherepairofthe
Product.
To obtain service or other information, please access and review the online Customer
Support section of Motorola's consumer website at motorola.com