Motorola moto X - My Product Is Defective, What Should I Do

Motorola Mobility LLC Limited Global Warranty 148
n YOUSHOULDBEAWARETHATNORETAILEROROTHERTHIRDPARTYIS
AUTHORIZEDTOMAKEANYREPRESENTATIONSONBEHALFOFMOTOROLAORTO
MODIFYTHISLIMITEDWARRANTY.
n TOTHEEXTENTPERMITTEDBYAPPLICABLELAW,MOTOROLASPECIFICALLY
DISCLAIMSANYSTATUTORYWARRANTIESWHICHMIGHTOTHERWISEAPPLY.
n TOTHEEXTENTPERMITTEDBYAPPLICABLELAW,MOTOROLASPECIFICALLY
DISCLAIMSLIABILITY,WHETHERINCONTRACT,TORTORUNDEROTHERLEGAL
THEORY(INCLUDINGNEGLIGENCE),FORDAMAGESINEXCESSOFTHEPURCHASE
PRICEOFTHEPRODUCTS,ORFORANYINDIRECT,INCIDENTAL,SPECIALOR
CONSEQUENTIALDAMAGESOFANYKIND,ORLOSSOFREVENUEORPROFITS;
LOSSOFBUSINESS;BUSINESSINTERRUPTION;LOSSOFOPPORTUNITY;LOSSOF
GOODWILL;LOSSOFREPUTATION;LOSSOF,DAMAGETO,ORCORRUPTIONOF
INFORMATION,DATA,SOFTWAREORAPPLICATIONS(INCLUDINGANYCOSTS
ASSOCIATEDWITHRECOVERING,PROGRAMMING,ORREPRODUCINGANY
INFORMATION,DATA,SOFTWARE,ORAPPLICATIONSSTOREDONORUSEDWITH
MOTOROLAPRODUCTS);OROTHERFINANCIALLOSSARISINGOUTOFORIN
CONNECTIONWITHTHEABILITYORINABILITYTOUSETHEPRODUCTSOR
SERVICESPROVIDEDUNDERTHISLIMITEDWARRANTY.BYMAKINGACLAIM
UNDERTHISLIMITEDWARRANTYYOUACKNOWLEDGETHATYOUUNDERSTAND
THAT.
n SOMEJURISDICTIONSDONOTALLOWTHELIMITATIONOREXCLUSIONOFCERTAIN
DAMAGESSOTHEDISCLAIMERSMAYNOTLIMITYOURLEGALRIGHTSAGAINST
MOTOROLA.THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYALSO
HAVEOTHERRIGHTSTHATVARYFROMJURISDICTIONTOJURISDICTION.THIS
LIMITEDWARRANTYDOESNOTSEEKTOTAKETHOSERIGHTSAWAYUNLESSTHE
APPLICABLELAWALLOWSYOUTOCONTRACTOUTOFTHOSERIGHTS.
My Product is defective, what should I do?
1. ReviewtheonlineMotorolacustomersupportwebsiteatmotorola.com/supportfor
troubleshootinginformation.
2. IftheProductisstillnotfunctioningproperlyafteryouhavefollowedtroubleshootinginstructions
suggestedonthiswebsite,pleasecontactMotorolausingthecontactdetailsprovidedonthe
customersupportwebsiteatmotorola.com/support.
3. IfyourProductiscoveredbythisLimitedWarranty,youmayberequiredtodownload,or
otherwiseobtainandacceptsoftwareupdates.Youareresponsibleforanythirdpartydatacosts
incurredwhenobtainingthedownloads.
4. BeforewecanprovideanyfurthersupportunderthisLimitedWarrantyyoumustfirstcomply
withthewarrantyprocesses(1),(2),and(3),repairinstructions,andacceptanynecessary
softwareupdates.