Motorola moto X - Request a Refund for a Paid App

Apps and Entertainment 57
l FlickthescreenrightandtouchCATEGORIESinthescrollbar.Touchacategory,for
example,Games,Entertainment,orFinance.Youcanagainusethetopscrollbartozoom
inonyoursearch.
l
Search by name: Touch SearchonanyGooglePlayStorescreen,typeinthenameor
kindofappyou’relookingforandthentouch Searchtotherightofthesearchbox.Or,
touch tostartaVoiceSearch.
4. Touchtheappyouwanttoinstall.Then,touchINSTALL(ifappisfree)ortouchtheprice.
Note:Appsrequiringnetworkcommunication,accesstostoredfiles,oraccesstoyouraccounts
savedtothedevice,openapromptforyourpermission.
5. Aftertouchingtheprice,youmaybeaskedtosigninagain.SigninandselectAccept & buyto
proceed.Followtheon-screeninstructions.Toseethedownloadprogress,openthe
notificationswindow.
6. TouchBUY,typeyourGooglepassword,andtouchCONFIRM.
7. TouchOPENtostartusingtheApp.
Note:Forquickaccess,theapp’siconappearsonyourhomescreen.Youcanrepositiontheiconby
pressingandslidingitinanydirection.Deleteitfromthehomescreenbytouchingandholdingitand
slidingitto .Removeatthetopofthescreen.
8.
Afteryoudownloadanapp,touchApps andtheiconforthatapptolaunchit.
Warning: Read the notification carefully! Beespeciallycautiouswithapplicationsthathave
accesstomanyfunctionsorasignificantamountofyourdata.OnceyoutouchOK onthisscreen,
youareresponsiblefortheresultsofusingthisitemonyourphone.
Request a Refund for a Paid App
Ifyouarenotsatisfiedwithanapplication,youcanaskforarefundwithin15minutesofthe
purchase.Yourcreditcardisnotchargedandtheapplicationisuninstalledfromyourphone.
Ifyouchangeyourmind,youcaninstalltheapplicationagain,butyoucan’trequestarefunda
secondtime.
1.
TouchApps > Settings>Apps>Downloaded.
2. Touchtheapplicationtouninstall.
3. TouchUninstallandtouch OK.
4. Touchthereasonforremovingtheapp,andthentouchOK.Yourapplicationisuninstalledand
thechargeiscancelled.