10 - 12 WT4070/90 Wearable Terminal Integrator Guide
During data
communications,
no data was
transmitted, or
transmitted data
was incomplete.
Wearable terminal
removed from cradle
during communications.
Replace wearable terminal in cradle and retransmit.
Incorrect cable
configuration.
See the System Administrator.
Communications
software is not installed
or configured properly.
Perform setup as described in
Chapter 2, Accessories
.
Ensure that Microsoft ActiveSync 4.1 or greater is installed on the
host computer.
Cannot
ActiveSync with
Host Computer
Wrong USB cable used. Ensure that the cable has a USB A connector on one end and a
USB mini B connector on the other end.
Host computer not
configured properly.
Ensure that ActiveSync on the host computer is set to allow USB
connections.
The wearable computer
is not fully seated in the
cradle.
Remove and re-insert the wearable computer into the cradle,
ensuring it is firmly seated.
Table 10-4
Troubleshooting the Single Slot USB Cradle (Continued)
Symptom Possible Cause Action