Multiplex Blend-In-Cup MA-8-2 User Manual

Part Number 9294699 12/16/15 63
If a problem arises during operation of your Blend-In-Cup Beverage System, follow the checklist below before calling service.
Routine adjustments and maintenance procedures are not covered by the warranty.
Before Calling For Service Checklist
Symptom Possible Cause Corrective Action
Display Screen is off or
refrigeration system is not
running
Fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker.
Power cord unplugged. Plug in power cord.
Thermostat set too high. Set thermostat to lower temperature.
Main power switch turned off. Turn main power switch on.
Display screen is on, but
does not respond to
commands
No recipe installed. Develop recipe in MenuConnect and transfer to control
system with USB drive.
Control board locked up. Reboot by disconnecting and reconnecting the main power
supply.
Recipe does not dispense
correctly
Low CO
2
pressure. Replace CO cylinder, set regulator to correct pressure.
See“System Pressures” on page 10.
No water supply or Low water pressure. Restore water supply, set regulator to correct pressure.
See“System Pressures” on page 10.
Product is not installed, is installed
incorrectly, or product line is blocked.
Install product, re-install correctly. See “Procedure to Clear
Blocked Line” on page 65.
Ice does not dispense. Call for service.
Blender does not start
when cup is inserted
Blender door is not closed. Close blender door.
Blender door switch is not closing. Call for service.
Compressor runs for long
periods or continuously
Excessive amount of warm product placed
in cabinet.
Allow adequate time for product to cool down.
Prolonged door openings or door(s) ajar. Make sure door(s) are closed when not in use. Avoid
prolonged door openings.
Door gasket(s) not sealing properly. Check gasket condition. Adjust door or replace gasket if
necessary.
Dirty condenser coil. Clean the condenser coil.
Evaporator coil iced over. Turn unit off and allow coil to defrost. Make sure thermostat is
not set too cold.
Also, check gasket condition.
Ineffective Blend
Chamber Rinse
Rinse nozzle is not installed properly. Make sure nozzle is fully seated and indicator arrows are
pointing up é.
Low water pressure Verify pressure at gauges, call service if low.
Section 5
Troubleshooting

Multiplex Blend-In-Cup MA-8-2 Specifications

General

Brand	Multiplex
Model	Blend-In-Cup MA-8-2
Category	Beverage Dispenser
Language	English