46
TROUBLESHOOTING
What do I do if... For more info...
I try to arm my system but the keypad just displays “ZONES NOT NORMAL” and “CAN’T ARM SYSTEM”
and beeps at me.
If the green STATUS light is off, a zone is open. Find and secure the open window or door. See Page 7
I try to arm my system but the keypad displays “SYSTEM TROUBLE” and beeps at me. The Error
Codes numbers are displayed.
A System Trouble has been detected. Note the scrolling error codes, which represent the trouble.
Press C and you will now be able arm to the system, but the trouble must be fixed as soon as
possible.
See Page 41
The Fire Alarm is sounding and I don’t know how to turn it off.
There are two ways to silence a fire alarm: (1) by pressing C only or (2) by entering your User Code
and pressing U. If a fire is detected, “FIRE ALARM” will be displayed and the keypad sounder will pulse. In
addition, the "FIRE" icon will flash.
1. If a fire is in progress, evacuate the premises immediately! If necessary, call the Fire Department
from an outside phone.
2. Press C (or enter your User Code and press
U) to silence the keypad sounder.
3. If there is no evidence of a fire, enter your User Code and press
U to turn off the alarm.
4. Check smoke detector(s); if tripped, its red alarm indicator light will be on.
After the alarm condition is corrected (thermostat cooled down; smoke cleared from detector; etc.), pressing
C again will reset the keypad within about 10 seconds. NOTE: When the Fire Zone is reset, the FIRE
icon on the left side of the display will go out. If the FIRE icon is still displayed, the fire zone has not been
properly reset. If you cannot clear this condition by pressing C, call for service.
See Page 20
To Next Page
Need help?
General
