Issue 1.0 VM8000
2 - 254 Features
2. In the active Dial Action Table, assign an Unscreened Transfer (UTRF) Action
to the Department Group master number.
47-13-01 Dial Action Tables: UTRF Action - Unscreened Transfer (2) (UTRF)
The corresponding Number option should be the Department Group master
number.
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For example, to allow callers to place Screened Transfers to Department
Group 1 (600), enter UTRF for the Action and 600 for the corresponding
Number.
By default, there are two UTRF actions assigned to Department Groups.
3. Set how long the call will ring in the Department Group before overflow occurs.
24-02-04 Transfer Recall Time
Set how long (0~64800 seconds) the Unscreened Transfer from the
VM8000 InMail Automated Attendant rings in the Department Group before
overflow occurs.
By default, this interval is 30 seconds.
4. Set up the Department Group Mailbox.
47-03-02 Group Mailbox Number (Mailbox Number)
The Group Mailbox number must be the same as the Department Group
master number.
By default, no Group Mailbox numbers are assigned.
47-03-03 Group Mailbox Type (Mailbox Type)
Assign the Group Mailbox category (2=Call Routing, 1=Subscriber,
0=Undefined).
By default, the Group Mailbox type is 1 (Subscriber).
5. Set up the options for the Group Mailbox used for Department Group overflow.
If you entered 2 (Call Routing) for 47-03-03 Group Mailbox Type:
47-07 VM8000 InMail Routing Mailbox Options on page 3-42.
47-08 Routing Mailbox Call Routing Options on page 3-45.
47-09 Routing Mailbox Announcement Options on page 3-48.
If you entered 1 (Subscriber) for 47-03-03 Group Mailbox Type:
47-06-01 Number of Messages on page 3-35.
47-06-02 Message Playback on page 3-35.
47-06-03 Auto Erase/Save of Messages (Auto Erase/Save) on page 3-36.
47-06-05 Recording Conversation Beep (Rec Conv Beep) on page 3-36.
47-06-06 Message Waiting Lamp (Update MW Lamp) on page 3-37.
47-06-07 Auto Attendant Do Not Disturb (Auto-ATT DND) on page 3-37.
47-06-08 Forced Unscreened Transfer (Forced UTRF) on page 3-37.
47-06-09 Auto Time Stamp on page 3-38.
47-06-10 System Administrator (System Admin) on page 3-38.
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