84
7. Appendix
CommonProblems&Solutions (→ “Power/Status/Lamp Indicator” on page 83.)
Problem CheckTheseItems
Does not turn on
or shut down
• Checkthatthepowercordispluggedinandthatthepowerbuttonontheprojectorcabinetortheremotecontrol
is on. (→ pages 18 and 19)
• Ensurethatthelampcoverisinstalledcorrectly.(→ page 82)
• Checktoseeiftheprojectorhasoverheated.Ifthereisinsufcientventilationaroundtheprojectororifthe
room where you are presenting is particularly warm, move the projector to a cooler location.
•
Check to see if you continue to use the projector for another 100 hours after the lamp has reached the end of its life.
If so, replace the lamp. After replacing the lamp, reset the lamp hours used. (→ page 78)
• Thelampmayfailtolight.Waitafullminuteandthenturnonthepoweragain.
• Set[FANMODE]to[HIGHALTITUDE]whenusingtheprojectorataltitudesapproximately5500feet/1700me-
ters(3000feet/900metersonV300X)orhigher.Usingtheprojectorataltitudesapproximately5500feet/1700
metersorhigherwithoutsettingto[HIGHALTITUDE]cancausetheprojectortooverheatandtheprojector
could shut down. If this happens, wait a couple minutes and turn on the projector. (→ page 69)
If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image
for some time and then the projector will display the image. Wait for a moment.
Will turn off
• Ensurethatthe[OFFTIMER]or[AUTOPOWEROFF]isoff.(→ page 64, 72)
No picture
• UsetheCOMPUTER1,theVIDEOortheS-VIDEObuttonontheremotecontroltoselectyoursource(Com-
puter, Video or S-Video). (→ page 21) If there is still no picture, press the button again.
• Ensureyourcablesareconnectedproperly.
• Usemenustoadjustthebrightnessandcontrast.(→ page 57)
• Removethelenscap.
•
Resetthesettingsoradjustmentstofactorypresetlevelsusingthe[RESET]intheMenu.(→ page 78)
• EnteryourregisteredkeywordiftheSecurityfunctionisenabled.(→ page 33)
• BesuretoconnecttheprojectorandnotebookPCwhiletheprojectorisinstandbymodeandbeforeturning
on the power to the notebook PC.
In most cases the output signal from the notebook PC is not turned on unless connected to the projector before
being powered up.
* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver
or power management software.
• Seealsothenext page.
Picture suddenly be-
comes dark
•
Check if the projector is in the Forced ECO mode because of too high ambient temperature. If this is the case, lower
theinternaltemperatureoftheprojectorbyselecting[HIGH]for[FANMODE].(→ page 69)
Color tone or hue is
unusual
•
Checkifanappropriatecolorisselectedin[WALLCOLOR].Ifso,selectanappropriateoption.(→ page 63)
• Adjust[HUE]in[PICTURE].(→ page 57)
Image isn’t square to the
screen
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 22)
• UsetheKeystonecorrectionfunctiontocorrectthetrapezoiddistortion.(→ page 25)
Picture is blurred
• Adjustthefocus.(→ page 24)
• Repositiontheprojectortoimproveitsangletothescreen.(→ page 22)
• Ensure that the distance betweenthe projector and screen is within the adjustment rangeof the lens.
(→ page 10)
• Condensationmayformonthelensiftheprojectoriscold,broughtintoawarmplaceandisthenturnedon.
Should this happen, let the projector stand until there is no condensation on the lens.
Flicker appears on
screen
• Set[FANMODE]tootherthan[HIGHALTITUDE]modewhenusingtheprojectorataltitudesapproximately
5500feet/1700meters(3000feet/900metersonV300X)orlower.Usingtheprojectorataltitudeslessthan
approximately5500feet/1700meters(3000feet/900metersonV300X)andsettingto[HIGHALTITUDE]can
causethelamptoovercool,causingtheimagetoicker.Switch[FANMODE]to[AUTO].(→ page
69
)
Image is scrolling ver-
tically, horizontally or
both
• Checkthecomputer'sresolutionandfrequency.Makesurethattheresolutionyouaretryingtodisplayissup-
ported by the projector. (→ page 90)
•
AdjustthecomputerimagemanuallywiththeHorizontal/Verticalinthe[IMAGEOPTIONS].(→ page 60)
Remote control does
not work
• Installnewbatteries.(→ page 8)
• Makesuretherearenoobstaclesbetweenyouandtheprojector.
• Standwithin22feet(7m)oftheprojector.(→ page 8)
• Makesurethattheremotecontrol'sIDcorrespondswiththeprojector'sID.(→ page 68)
Indicator is lit or blink-
ing
• SeethePOWER/STATUS/LAMPIndicator.(→ page 83)
Cross color in RGB
mode
• PresstheAUTOADJ.buttonontheprojectorcabinetortheremotecontrol.(→ page 27)
• Adjustthecomputerimagemanuallywith[CLOCK]/[PHASE]in[IMAGEOPTIONS]inthemenu.(→ page
59)
Cannot control the pro-
jector from external
equipment
• Checktoseeif[STANDBYMODE]issetto[POWER-SAVING]andifitis,trytosetitto[NORMAL].(→ page
71)
3Dpictureisnotdisplay • See"Troubleshootingonviewing3Dimages"onpage50.
For more information contact your dealer.