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AC791L
NETGEAR AC791L User Manual
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72
7
7.
T
r
oubleshooting
This chapter provides suggestions for troubleshooting problems that might arise when you are
using your Jetpack.
The chapter includes the following sections:
•
Questions
About Connecting Devices and Internet
Access
•
Questions
About the Jetpack Battery
•
Questions
About Improving Wi-Fi Performance
•
Additional Questions
71
73
Table of Contents
Default Chapter
1
User Guide
1
Table of Contents
3
Chapter 1 Get Started
7
Package Contents
8
Meet Your Jetpack
8
Operation Status
9
Jetpack Home Screen
9
Jetpack Display
10
Accessories
11
Install the Battery
12
Charge the Battery
13
Charge the Battery Using the Wall Charger
13
Charge the Battery Using Your Computer
13
Use Your Jetpack to Charge a Mobile Device
14
Access the SIM Card
15
Power the Jetpack on and off
16
Power on
16
Power off
16
Using the Navigate/Select Buttons
16
Manage Your Jetpack and Settings
17
NETGEAR Aircard App for Smartphones and Tablets
18
Chapter 2 Use Your Jetpack
19
Using Your Jetpack for the First Time
20
Connect to the Jetpack Using Wi-Fi
20
Connect Using a Wi-Fi Network Manager
20
Connect Using WPS
21
Configure a Tethered Connection
21
Jetpack Admin Website
22
Sign in to the Jetpack Admin Website
22
Jetpack Admin Home Page
23
Monitor Data Usage
24
Monitor Data Usage on the Jetpack Display
24
Monitor Data Usage on the Jetpack Admin Website
24
Manage Alerts
25
View Alerts on the Jetpack Display
25
View Alerts on the Jetpack Admin Website
26
Manage Messages
26
Manage Messages from the Jetpack Display
26
Manage Messages from the Jetpack Admin Website
27
Change the Password for the Jetpack Admin Website
27
Chapter 3 Customize the Wi-Fi Settings
28
Select a Wi-Fi Profile
29
Select a Wi-Fi Profile from the Jetpack Display
29
Select a Wi-Fi Profile from the Jetpack Admin Website
29
Show or Hide the Wi-Fi Settings
30
Change the Settings for a Jetpack Wi-Fi Network
30
Configure the Wi-Fi Channel
32
Specify the Wi-Fi Range
33
Set up a Guest Network
34
Turn on the Guest Network
35
Change the Guest Network Settings
35
Set the Maximum Number of Connected Devices
37
Turn off Wi-Fi
38
Turn off Wi-Fi from the Jetpack Display
38
Turn off Wi-Fi from the Jetpack Admin Website
38
Turn Wi-Fi on or off When the Jetpack Is Tethered
39
Enable or Disable Wi-Fi Multimedia
39
Chapter 4 Manage Your Jetpack
41
Update the Jetpack Software
42
Update the Software from the Jetpack Display
42
Update the Software from the Jetpack Admin Website
42
Back up and Restore Jetpack Settings
43
Download Your Jetpack's Settings
43
Restore Your Jetpack's Settings
43
Reset the Jetpack to Factory Default Settings
44
Reset the Jetpack to Factory Settings from the Jetpack Display
45
Reset the Jetpack to Factory Settings from the Jetpack Admin Website
45
Extend Battery Life
46
Adjust the Jetpack Screen Settings
46
Adjust the Screen Settings from the Jetpack Display
46
Adjust the Screen Settings from the Jetpack Admin Website
47
Set the Jetpack's Wi-Fi Sleep Settings
48
Use Airplane Mode
48
Turn Airplane Mode on or off from the Jetpack Display
48
Turn Airplane Mode on or off from the Jetpack Admin Website
49
GPS over Wi-Fi Settings
49
Specify Universal Charging Settings
50
View a Universal Charging Demo on the Jetpack Display
50
Specify Universal Charging Settings from the Jetpack Admin Website
50
Chapter 5 Control Internet Access
51
View Connected Devices
52
View Connected Devices from the Jetpack Display
52
View Connected Devices from the Jetpack Admin Website
52
Manage Blocked Devices
53
Block Connected Devices from the Jetpack Display
53
Block Connected Devices from the Jetpack Admin Website
54
View Blocked Devices from the Jetpack Display
54
View Blocked Devices from the Jetpack Admin Website
55
Unblock Devices from the Jetpack Display
55
Unblock Devices from the Jetpack Admin Website
56
Set up MAC Filtering
56
Allow All Devices to Access the Network
56
Use MAC Filtering to Block Devices
57
Use MAC Filtering to Allow Devices
57
Enable or Disable a DMZ
58
Enable or Disable VPN Pass-Through
59
Configure Port Forwarding
59
Enable Port Forwarding for an Application
59
Remove a Port Forwarding Entry
60
Configure Port Filtering
61
Add an Application to a Port Filtering White List
61
Add an Application to a Port Filtering Black List
62
Remove a Port Filtering Entry
63
Chapter 6 Advanced Settings
64
View or Change the Jetpack's IP Address and Subnet Mask
65
Configure DHCP
66
Enable DHCP
66
Set the DNS Mode
67
Set the Allowed Network Technology Mode
67
Set the Network Mode from the Jetpack Display
67
Set the Network Mode from the Jetpack Admin Website
68
View Details about Your Jetpack
68
View Details about Your Jetpack on the Jetpack Display
68
View Details about Your Jetpack on the Admin Website
69
View Internet Status Details
69
Display Diagnostic Information
70
View Jetpack Support
70
Turn on a SIM PIN Lock
71
Chapter 7 Troubleshooting
72
Questions about Connecting Devices and Internet Access
73
Questions about the Jetpack Battery
74
Questions about Improving Wi-Fi Performance
75
Additional Questions
76
Appendix A System Requirements and Specifications
77
System Requirements
78
Radio Frequency and Electrical Specifications
79
Software Specifications
79
Environmental Specifications
80
Mechanical Specifications
80
Appendix B Tips and Safety Guidelines for Lithium-Ion Batteries
81
Battery Tips
81
General Battery Safety
81
Appropriate Batteries and Chargers
82
Battery Disposal
82
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NETGEAR AC791L Specifications
General
Brand
NETGEAR
Model
AC791L
Category
Wireless Router
Language
English
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