NETGEAR GC510P User Manual

Troubleshooting Chart
The following table lists symptoms, possible causes, and possible solutions for problems that might occur.
Table 6.Troubleshooting chart
Possible SolutionPossible CauseSymptom
Check the power cable connections at the
switch and the power source.
Make sure that all cables are used correctly and
comply with the Ethernet specifications.
Power is not supplied to the switch.Power LED is off.
Make sure that the switch is connected to the
Internet and that you discover and add the
switch to your network by using the NETGEAR
Insight app.
The switch is not connected to the
Internet or is not yet discovered and
activated through the NETGEAR
Insight app.
Cloud Connection LED is off.
Check the crimp on the connectors and make
sure that the plug is properly inserted and
locked into the port at both the switch and the
connecting device.
Make sure that all cables are used correctly and
comply with the Ethernet specifications.
Check for a defective port, cable, or module by
testing them in an alternate environment where
all products are functioning.
Port connection is not working.A combined speed and activity
LED or an individual speed LED
and an individual activity LED
are off when the port is
connected to a device.
Break the loop by making sure that only one
path exists from any networked device to any
other networked device. After you connect to
the local browser interface, you can configure
the Spanning Tree Protocol (STP) to prevent
network loops.
One possible cause is that a
broadcast storm occurred and that a
network loop (redundant path) was
created.
File transfer is slow or
performance is degraded.
Verify that the cabling is correct.
Make sure that all connectors are securely
positioned in the required ports. It is possible
that equipment was accidentally disconnected.
One or more devices are not properly
connected, or cabling does not meet
Ethernet guidelines.
A segment or device is not
recognized as part of the
network.
Break the loop by making sure that only one
path exists from any networked device to any
other networked device. After you connect to
the local browser interface, you can configure
the Spanning Tree Protocol (STP) to prevent
network loops.
A network loop (redundant path) was
created.
A combined speed and activity
LED or an individual speed LED
and an individual activity LED
are blinking continuously on all
connected ports and the
network is disabled.
Troubleshooting
35
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports

NETGEAR GC510P Specifications

General

Switch type	Managed
Quality of Service (QoS) support	Yes
Console port	RJ-45
Power connector	DC-in jack
Installed SFP modules quantity	2
Installed SFP+ modules quantity	0
Basic switching RJ-45 Ethernet ports type	Gigabit Ethernet (10/100/1000)
Basic switching RJ-45 Ethernet ports quantity	8
10G support	No
Networking standards	-
MAC address table	- entries
Product color	Gray
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Total Power over Ethernet (PoE) budget	134 W
Operating temperature (T-T)	0 - 45 °C

Weight and Dimensions

Depth	188 mm
Width	314 mm
Height	44 mm
Weight	2010 g