NETGEAR Zing Mobile Hotspot

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Back View (Battery Cover Removed)

Package Contents

Your package includes several items.

● NETGEAR Zing Mobile Hotspot

● Battery cover

● Rechargeable battery

● AC charger with type-A USB port

● Micro-USB cable

Get Started 2

Table of Contents

User Guide1
Table of Contents2
Get Started9
- Your Device9
  - Package Contents10
  - Care and Maintenance11
- System Requirements11
- Setting up Your Device12
  - Device Setup12
  - Starting Your Device for the First Time12
- Getting Help13
  - Visiting the Sprint Website14
  - Contacting Sprint Customer Service14
Device Basics15
- Components of Your Device15
- GSM, 3G, and LTE Networks16
  - Mobile Broadband Information and Settings16
  - Signal Information17
- Internet Connection Information17
- Battery17
- Power Button22
  - Turning Your Device on and off22
  - Controlling Your Device Using the Power Button23
- Restarting Your Device23
- Led24
- Device Tutorial24
- LCD Touchscreen25
- Micro-SIM25
- Alerts25
Your Network Connection26
- Launching Your Network Connection26
- Setting up a Guest Wi-Fi Network26
- Sharing Your Connection28
  - Manually Entering the Wi-Fi Information28
  - Connecting through WPS29
- Connecting through USB32
  - Making a Tethered Connection32
  - TRU-Install34
LCD Touchscreen Interface35
- Interpreting the LCD35
- LCD Information Screens36
Zing Manager (Browser) Interface59
- Home Page59
- Devices Page66
- Wi-Fi Page67
- GPS Page73
- Settings Page76
- Support Page94
- About Page96
- Feedback Page99
Device Settings101
- Display Settings101
- Router Settings103
- Login Settings108
  - Changing the Zing Manager URL108
  - Changing the Zing Manager Password108
Configuring Networks109
- Viewing Network Activation Information109
- Viewing Data Usage109
- Network Settings110
- Configuring Access Point Names112
Software and Reset114
- Exporting and Importing Settings114
  - Exporting Settings114
  - Importing Settings114
- Update Mobile Hotspot Software and Firmware114
  - Downloading Software Updates115
  - Upgrading Firmware from a File116
- Resetting Your Device116
GPS Settings119
- Enabling / Disabling GPS119
- Setting the GPS Mode119
- Using Metric Units120
Configuring the Wi-Fi Network121
- Setting the Maximum Number of Wi-Fi Devices121
- Wi-Fi Security122
- Setting the Sleep (Inactivity) Timer131
- Wi-Fi Channel131
Frequently Asked Questions133
- How Can I Tell I'M Connected to GSM, 3G or LTE133
- How Do I Connect to Wi-Fi133
- Is Roaming on LTE Supported134
- What Do I Do if I Forget the Main or Guest Wi-Fi Password134
- What Do I Do if I Forget the Administrator Password135
- If the Connection Is "Always On," am I Always Being Billed135
- Questions about GPS135
- Questions about WPS136
- How Do I Access My Corporate Network through a VPN137
- Are Terminal Sessions Supported137
Tips138
- Extending Battery Life138
- Mobile Hotspot Location138
- Improving Signal Strength138
- Improving 3G Network Service139
- Improving Wi-Fi Performance139
- Security Tips141
- Finding the MAC Address141
- Finding the IP Address142
Troubleshooting143
- General Tips143
- LCD Is Dark143
- Insufficient Signal Strength143
- Cannot Connect to Wi-Fi144
- Cannot Connect through USB144
- Cannot Display the Home Page145
- Cannot Connect to the Mobile Broadband Network146
- GPS Doesn't Seem to be Available146
- Cannot Check for Updates147
Technical Specifications148
- Radio Frequency and Electrical Specifications148
- Software Specifications149
- Environmental Specifications150
- Mechanical Specifications150
Safety Information151
- Important Notice151
- Safety and Hazards151
  - Proper Battery Use and Disposal151
Regulatory Notices153
Legal155
- Patents155
- Licenses155
- Trademarks191
- Copyright192
- Limitation of Liability192
- Additional Information and Updates192
Index193

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