BTS User Manual
Neware Technology Ltd.
http://www.newarebattery.com
FAQ
Q：Why the power-on indicator off after the device is connected?
A：Check if the lower-machine is well connected with power source, and check if the lower-machine is functional.
Q：What we should notice before changing the mid-machine?
A：Pay attention to formatting data and deleting historical devices. Search for the mid-machine again and connect.
Q：Why channels has no current and unable to launch during the test?
A：Check whether the clamp connection is correct (connection method, cathode and anode), then check whether the battery
connection is correct. If these are all correct, then the device might have a channel failure.
Q：After the device is connected, the device channel on the client is unavailable, why?
A：Inspect the network connection. If the network connection is functioning, use the TCP/UDP tool to search for the device
again.
Q：Why the host computer can not read the mid-machine?
A：
1. Mid-machine and upper-machine are not connected.
2. Host computer and mid-machine are not connected in a same network.
Q：How do you determine whether the server data is full or about to be full, and how do you clear unused test
data?
A：You can check the available space on the disk where the server resides. According to the size of the disk where the
server is located, the test time and accuracy, the size of the sampling data To wipe the data, right-click on the software
history interface and choose “Delete File”.
Q：When I view the barcode of the channel information, the original battery barcode is missing. Why?
A：When the barcode is connected to the channel, do not move it; otherwise, the barcode information of the battery will be
lost.
Q：Why the barcode can not be scanned into the channels?
A：During bar code scanning, you cannot practice any operations in the channel. Which means the channel status is has to
be "Stop." Otherwise, the bar code cannot be detected in the channel information.
Q：During the calibration process, after setting the parameters, click "Start calibration." The calibration information is not
displayed, and it shows the connection timeout or network error. Why?
A：a) Click “Cancel” and redo the calibration.
b) Check whether all the cables are connected properly, restart the mid-machine, lower-machine, calibrator, and the
multi-meter.
Q：When the device is power-on, why does the voltage displayed on the client interface change when the test is interrupted
on the channel that has already been started?
A：When the device is connected to the battery, the actual battery voltage is displayed on the interface. If the device is not
connected to a battery, it is in an open circuit state and the input impedance is high. Therefore, the device sampling line can
easily collect the crosstalk voltage from the external environment. Therefore, the display voltage changes randomly.
Notice: If historical data is deleted from the software interface, the file cannot be restored.
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