BTS User Manual
Neware Technology Ltd.
http://www.newarebattery.com
Appendix
Caution
Please notice the following matters before using Neware's products:
Select the power cable based on the parameters of the equipment. Before connecting the device to the power socket,
check the voltage rating and ensure that the required voltage and frequency match the actual power supply.
Do not test batteries with different parameters at the same time.
If multiple devices are operating, do not place the devices too close to each other. This may cause air back-flow or air
preheating and is inconvenient for maintenance.
To avoid communication errors or damage to the equipment do not remove or install the circuit board without
authorization.
Before using the equipment, please check whether the equipment is functional and whether the battery fixture probe is
damaged. If there is damage, it cannot be used. Paste labels with annotations.
When clamping the battery, make sure that the cathode and anode of the battery are correctly connected to the positive
and negative of the clamps.
When you place the batteries in the clamps, it is suggested to adjust the spacing between the upper and lower baffles
of the clamps, and the lower clamps should be at least half pressed down to ensure good contact. If the fixture spacing
is too small, it is easy to scratch the battery. Too much will make the battery loose and affect the accuracy of test data.
Set the steps correctly during the test; otherwise, the battery may be damaged or even cause safety accidents.
When the device's internal temperature exceeds 50 °C, check to see if the fan is functioning properly.
If the voltage and current data of a channel experience abnormalities, stop using the channel immediately, label down,
and contact the after-sales services for maintenance.
Repair and Maintenance
The equipment you are using is gathered with excellent design and craftsmanship, it should be used with care. The
following suggestions will help you properly use the warranty:
To ensure the best performance accuracy of the equipment, it is recommended to calibrate the equipment every six
months.
Before upgrading or reinstalling the software, please uninstall the previous version.
Please strictly follow the instructions in this manual to use the equipment.
Keep the device dry. Rain, moisture, and all kinds of liquid content will corrode electrical circuits.
Keep the equipment clean and do not use or store it in dusty or dirty places that could damage its detachable parts and
electronics.
Do not store devices in a over-heated place. High temperatures can shorten the life of electronic devices.
Do not store the device in a cold place. Otherwise, when the device temperature rises to room temperature, moisture
will form inside the device, which will damage the circuit board.
Do not knock the device. Violent practice can damage internal circuit boards and delicate structures.
Do not clean the equipment with chemicals components.
When replacing parts, use only matching or approved parts. Uncertified parts, modifications, can affect the
performance of the equipment, or even damage it.
Backup the data (such as test data or data partitioning).
Correct operation and maintenance of the equipment will help you better experience the performance of the product.
Our long-term customer investigation and after-sales service statistics show that equipment failure in many cases is
caused by improper operation or incorrect maintenance methods. If the equipment does not work properly, you are
advised to read the user manual of this product carefully or contact the customer service of Neware for consultation.
After-sales Service
Free technical training: Neware provides free technical training before and after sales. We will provide a technician
for training and services and sincerely welcome your visit.
Service number: If you experience any difficulties, you can contact Neware's service number for assistance.
Troubleshooting support: After receiving the customer's notice about the fault or abnormal operation of Neware's
products, if it cannot be corrected by our telephone support, Neware will provide on-site service during service hours,
to restoring normal operation by correcting, repairing, adjusting, or replacing the parts of the products.
Response time: Neware will dispatch a qualified technician to the customer's site within the assigned time. From the
time when the technician of Neware concluded that it was necessary to provide on-site troubleshooting service, unless
otherwise specified, the onsite service only covers normal service hours, i.e., from 9:00 a.m. to 6:00 p.m. Monday to
Saturday (except public holidays and Neware's holidays). Neware provides one year of free maintenance services.
Neware also provide free software upgrades to ensure that the equipment is in the best working condition.
Neware has opened an 800 free service number: 800-830-8866. If on-site maintenance is required, our technician will
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