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CHAPTER 8
8.
Factory Service
8.1 Introduction
This section contains information regarding obtaining factory service for the
Model 5600. The user should not attempt any maintenance or service of this
instrument and/or accessories beyond the procedures given in chapters 6 and
7. Any problems which cannot be resolved using the guidelines listed in
chapters 6 and 7 should be referred to Newport Corporation factory service
personnel. Contact Newport Corporation or your Newport representative for
assistance.
8.2 Obtaining Service
To obtain information concerning factory service, contact Newport
Corporation or your Newport representative. Please have the following
information available:
1. Instrument model number (On front panel)
2. Instrument serial number (On rear panel)
3. Description of the problem.
If the instrument is to be returned to Newport Corporation, you will be given
a Return Materials Authorization (RMA) number, which you should
reference in your shipping documents as well as clearly marked on the
outside of the shipping container.
Please fill out the service form, located on the following page, and have the
information ready when contacting Newport Corporation. Return the
completed service form with the instrument.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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