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5.4 D-Pro Automatic errors list
TABLE 19 A - Control unit errors list
Error Description Solution
F02
Fault detected during safety edge test
Close the door in man-present mode and with the door closed press the stop button on the
front panel. If the error persists, check the integrity of the safety edge
F03
The safety edge detected an obstacle during the
closing manoeuvre
Check if an obstacle is actually present and remove it. If the error persists, check that the
safety edge is not broken, that the control unit connections are correct as per the manual and,
if using pneumatic edges, that the piston has not jammed
F04
The door did not reach the lower limit stop within the
time set in P61
Press the STOP button on the front panel
The timer can be removed by setting P60 = 0
F05
The door did not reach the upper limit stop within the
time set in P61
Press the STOP button on the front panel
The timer can be removed by setting P60 = 0
F06
The motor direction of rotation is incorrect
Press the STOP button on the front panel.
Invert the motor direction of rotation
F07
Error in photocell test on NDA030 board
Press the STOP button on the front panel to attempt a new photocell test.
The control unit automatically clears the error as soon as the test is successful
F08
The door position is outside the set limit stops
Move the door to a known position (between upper and lower limit stops) by manual movement
(manual release) or by using DIP switch 4 to raise (in case of lower limit stop overrun) or lower
(in case of upper limit stop overrun) the door. When nished, return DIP switch 4 to OFF
position
F09
Communication problem on I2C bus Reboot the control unit
F10
Communication error with electronic encoder
(encoder disconnected or broken)
The error will clear automatically as soon as the connection to the encoder and communication
with it is restored
F13
Error in release cord test (cord loose) Check that the manual release cord is not loose
F14
EEPROM checksum error (serious error)
Reset the control unit to factory settings. If the error persists even after resetting, contact a
technician
F15
Input photocell activation on NDA030 board. The
error appears if the photocell is activated before the
door has reached the upper limit stop
Close the door in man-present mode and then press the STOP button on the front panel.
F16
The door reached the limit stop faster than the time
set in P63
Press the STOP button on the front panel.
If the error reappears, change the minimum time by changing the value in P63 or disable the
function by setting P60 = 0
F17
The loop on channel 1 of the loop detector is
disconnected
The error will clear automatically as soon as the loop is correctly reconnected to the board
F18
The loop on channel 2 of the loop detector is
disconnected
The error will clear automatically as soon as the loop is correctly reconnected to the board
F19
The “Fire detector” input on the NDA030 board is
activated
The error will clear automatically as soon as the input is no longer active
F20
After the number of attempts made, set in P44,
automatic closing was interrupted
Automatic closing will be automatically disabled
Check there are no obstacles preventing the door from closing correctly.
Press the STOP on the front panel to clear the error.
F21
SEruicE
“Service” is always displayed. Indicates a system
maintenance request after the number of cycles
performed by the system has exceeded the number
of cycles set in P2
Request the assistance of a technician who will reset the cycle counter and service the system
F22
Encoder error (only valid for Kostal encoders) Press the STOP button on the front panel
F23
Communication with Nice inverter interrupted
Press the STOP button on the front panel.
If a second error from the F2xx or E2xx series appears, see the “inverter errors” table. If the
error persists, ensure you have correctly deleted it or contact technical support.
F24
Fault detected on motor drive relay contact
Press the STOP button on the front panel.
If the error persists, call a technician
F25
Fault detected on contact of the motor direction relays
Press the STOP button on the front panel.
If the error persists, call a technician
F26
Communication error with Nice inverter (generic error) Press the STOP button on the front panel
F27
Communication error with Nice inverter (command
rejected by inverter)
Press the STOP button on the front panel.
If the error persists, switch off the control unit and wait approximately one minute before switching it back on
F28
Communication error with Nice inverter (timeout after
n seconds of no inverter response)
Press the STOP button on the front panel.
If the error persists, switch off the control unit and wait approximately one minute before switching it back on
F29
Door bolt fails to lock/unlock within the time set in P87
Press the STOP button on the front panel.
If the error persists, check the door bolt lock is not broken
F30
Communication error with Nice inverter (wrong
inverter address)
Press the STOP button on the front panel.
If the error persists, switch off the control unit and wait approximately one minute before switching it back on
F32
Communication error with Nice inverter (inverter did
not activate correctly)
Press the STOP button on the front panel.
If the error persists, switch off the control unit and wait approximately one minute before switching it back on
F33
Fault detected on brake control relay contact (only for
D-Pro Automatic R10)
Press the STOP button on the front panel.
If the error persists, call a technician
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