Revision 2
WARNING:
NLB WARRANTY WILL
BE
VOIDED
IF
NON-NLB
MANUFACTURED
REPLACEMENT PARTS
ARE
USED. NLB'S WARRANTY IS VOID
AS
TO
ANY
DAMAGES CAUSED TO THE EQUIPMENT OR
BY
THE EQUIPMENT
AND
TO
EXCLUDE
ANY
LIABILITY
AS
A RESULT
OF
INJURY,
IF
SUCH DAMAGE
OR
INJURY CAN
BE
LINKED
TO
THE SUBSTANDARD REPLACEMENT
PART.
I.
NLB Corp. Customer Service Department
NLB Corp. recognizes the important role
of
the customer in eliminating and decreasing
equipment downtime and/or unscheduled maintenance. For this purpose, NLB Corp. has
pledged to contribute the technical assistance needed to help customers during equipment
installation and/or operation through NLB Corp. Customer Service.
Located at NLB Corp. 's World Headquarters in Wixom, Michigan, USA, Customer Service
is staffed with trained, knowledgeable representatives who are dedicated to customer
support. Representatives can provide information such as parts availability, price
information, technical support, warranty evaluation, and the parts Return Authorization (RA)
process. NLB Corp. maintains an inventory
of
thousands
of
spare parts readily available for
shipment within three business days.
A.
Business Hours
Customer service personnel are conveniently available to assist customers by phone during
business hours: (EST)
8:00am to 6:00pm - Monday through Friday
8:00am to 12:00 noon - Saturday
as
well as by mail and FAX.
B.
How
To
Reach The
NLB
Corp. Customer Service Department
NLB Corp.
Customer Service
29830 Beck Road
Wixom,
MI
48393-2824
(248) 624-5555
or 1-800-227-7652
FAX:
(248) 624-0538
C.
Non-Business Hours Emergency Customer Service
To
order emergency parts during non-business hours contact NLB Corp. Customer Service
in Wixom, Michigan, at the following number:
1-800 227-7652
© Copyright September, 2003 NLB Corporation
10-2
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