NSK Surgic Pro2 - Common Problem Diagnosis and Solutions

40
9 Troubleshooting
9 – 1 Error code
If an error occurs and the motor stops, an error code is displayed on the LCD and a beep sounds to make it easy to
check the status of the control unit and identify the cause of the error� The error code will blink until the error is
alleviated�
Depress the speed control pedal of foot control or press the Cancel key to perform an error check� If no error is found,
the error condition can be canceled� If the foot control is not connected, press the Cancel key to cancel the error
condition�
Error code Type of error Cause of Error Action
E0
System error Self-check error� Request repair�
E1
Motor voltage/
current detection
error
Extended use under heavy load�
Short circuit in the motor�
Motor cord (power line) failure�
Electrical contact may be insufficient�
Securely re-connect the motor cord�
If the error cannot be eliminated, request repair�
E2
Power supply error
Insufficient contact of the power
cord�
Failure of the power supply
circuit�
Securely re-connect the power cord�
If the error cannot be eliminated, request repair�
E3
Motor sensor error
Motor sensor failure�
Unplugged motor cord�
Motor cord (signal line) failure�
Ingress of water into the motor�
Electrical contact may be insufficient�
Securely re-connect the motor cord�
If the error cannot be eliminated, request repair�
(Make sure to attach a protection plug when
cleaning in a washer-disinfector�)
E4
Control unit interior
overheating error
Overheating by extended use
under heavy load�
Use immediately after the
control unit is placed at high
temperature (such as inside a
car under the blazing sun or in a
locker exposed to direct
sunlight)�
Allow it to cool down before use�
To allow heat to be sufficiently radiated, the
periphery of the control unit should be
well-ventilated wherever possible�
If the error cannot be eliminated, request repair�
E5
Breaking error
Abnormal voltage generated in
the start / stop switch circuit�
Failure in the start / stop switch
circuit�
When rotation and stop are repeated in a short
period of time, a circuit to suppress the sudden
acceleration at the start of rotation may be
activated� Wait for a few seconds before use�
If the error cannot be eliminated, request repair�
E6
Motor rotation
failure error
Bur or drill attachment failure�
Handpiece failure�
Motor failure�
The chuck may be opened, or may not be
sufficiently closed� Securely close the chuck�
If the error cannot be eliminated, request repair�
E7
Irrigation pump
error
Incorrectly fitted irrigation tube
caught on pump roller�
Irrigation pump failure�
Check the irrigation tube�
If the error cannot be eliminated, request repair�
E8
Bluetooth
communication
error
Failure of the Bluetooth
communication circuit�
Request repair�