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NSK Surgic Pro2 - Problems and Solutions

NSK Surgic Pro2
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41
Troubleshooting
English
Error code Type of error Cause of Error Action
E9
Foot control error
Failure of the foot control sensor
(Hall IC)�
Self-check error
Request repair
E10
Motor LED error
(Optic motor)
Adhesion of the saline solution
to the motor LED�
Failure of LED circuit�
Remove the saline solution completely� If the error
cannot be eliminated, request repair
E11
Control panel error
Failure of the LCD display driver
Failure of the electrostatic
sheet�
Request repair
E12
Link Module error
Failure of the link cable�
Failure of the Link Module
circuit�
Failure of Bluetooth�
communication circuit in the
Link Module�
Turn off the VarioSurg 3 and re-connect the Link
Module securely� If the error cannot be eliminated,
request repair
E13
Osseo 100+ error
It is affected by electromagnetic
interference from electronics
Influence of electromagnetic
interference waves emitted by
electronic equipment�
Failure of Bluetooth
communication circuit in
Osseo 100+�
Keep the sufficient distance between the tip of
Osseo 100+ and the electronic equipment� If the
error cannot be eliminated, request repair
E14
External terminal
error
OS of external terminal is not
supported�
Failure of the external terminal�
Check the supported OS in the application� Also,
reinstall the application� If the error cannot be
eliminated, request repair
9 – 2 Problems and solutions
When a problem is detected, check the following again before requesting a repair If none of these is applicable or if the
trouble is not remedied even after an action has been taken, a failure of this product is suspected� Contact an
authorized NSK dealer
Problem Cause of Problem Action
Screen is blank�
Plug improperly inserted to
power source
Check to make sure the plug is in�
Malfunction of power switch Request repair
The maximum
rotation speed and
“--” are alternately
displayed on the
speed display�
Power turned on while pressing
the foot control
Remove foot from foot control�
Foot control malfunction
If the problem is solved by removing the batteries, it is a foot
control malfunction� If not, it is a control unit malfunction�
Please contact an authorized NSK dealer
Control unit malfunction

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