Troubleshooting and routine maintenance
115
Scanner
Locked
The scanner lock is locked. Open the document cover, and then release the
scanner lock lever.
Press Stop.
Toner Error The toner cartridge and drum unit
assembly is not installed properly.
Reinstall the toner cartridge.
Toner Life
End
The toner cartridge and drum unit
assembly is not installed properly,
or the toner cartridge is used up
and printing is not possible.
Do one of the following:
Re-install the toner cartridge and drum unit
assembly.
Replace the toner cartridge with a new one.
(See Replacing the toner cartridge (485-5)
on page 128.)
Toner Low If the LCD shows Toner Low, you
can still print; however, the
machine is telling you that the toner
cartridge is near the end of its life
and the toner will soon run out.
Order a new toner cartridge now.
Too Many
Trays
More than one optional tray is
installed.
The maximum number of optional trays is one.
Remove any additional trays.
Unable to
Init.
(Initialize)
Unable to
Print
The machine has a mechanical
problem.
Turn off the machine
’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again. (The machine can be turned off for
up to 4 days without losing faxes stored in the
memory. See Checking if the machine has faxes
in its memory on page 116.)
Unable to
Scan
The machine has a mechanical
problem.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes before
you try it again. (The machine can be turned off
for up to 4 days without losing faxes stored in the
memory. See Checking if the machine has faxes
in its memory on page 116.)
Document is too long for duplex
scanning.
Press Stop. Use a suitable size of paper for
duplex scanning. See Scan on page 156.
UR Mode in Use The machine is set to Unique Ring
mode. You can not change the
Answer mode from Manual to
another mode.
Set Unique Ring to Off. (See Turning off Unique
Ring on page 48.)
Error Message Cause Action
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