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9. Troubleshooting
Wait a moment. Network initializing ...
Network settings for this machine are initializing. Wait for a while.
Paper [TRAY] is empty Set [MEDIA_SIZE] Error: 490, 491, 492, 493, 494
No paper is loaded in the indicated tray. Load paper of the displayed size.
[TRAY] cassette is missing. Open and Close the indicated cassette. Error: 440, 441,
430, 431, 432, 433
The tray is not installed. Install the cassette. If the cassette is already inserted, pull it out, and then insert it again.
Insufficient memory. Error: 420
Data is too complicated. Memory full error has occurred during processing. Reduce the volume of the print data.
Waste Toner Full Replace with new Toner Cartridge. Error: 414, 415, 416, 417
Waste toner of the toner cartridge is full. Opening and closing the front cover can resume printing for a while, but it
may damage the image drum. Replace the toner cartridge with a new one as soon as possible.
C: Cyan (blue), M: Magenta (red)
Toner empty. Replace with new Toner Cartridge. Error: 410, 411, 412, 413
The indicated cartridge ran out of toner.
Opening and closing the front cover can resume printing for a while, but it may damage the image drum. Replace
the toner cartridge with a new one as soon as possible.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
C Non Recommended Toner. Error: 552, 556, 616, 622
The installed C (Cyan, blue) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
M Non Recommended Toner.Error: 551, 555, 615, 621
The installed M (Magenta, red) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
Y Non Recommended Toner. Error: 550, 554, 614, 620
The installed Y (Yellow) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
K Non Recommended Toner.Error: 553, 557, 617, 623
The installed K (Black) toner cartridge is not optimum.
We recommend using an optimum toner cartridge.
Toner Not Installed. Error: 610, 611, 612, 613
A color toner cartridge indicated on the screen is not installed.
Install the toner cartridge.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Image Drum Sensor Error Check Image Drum. Error: 540, 541, 542, 543
A toner sensor error has occurred in the image drum indicated on the screen.
Uninstall the image drum, and then install it again.
If the message persists, uninstall the toner cartridge and install it again.
If the toner cartridge is not installed, install it.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Multiple sheets of paper have been fed. Reset Paper in [TRAY]. Error: 401
The indicated tray fed multiple sheets of paper at a time.
Remove the cassette from the tray, and then load paper again.
Paper Size Error. Reset Paper in [TRAY]. Error: 400
Paper size error has occurred in the indicated tray. Make sure that the size of paper loaded in the tray matches the
[Paper Size] setting set on the operator panel. Load paper according to the paper size and direction set.
If the setting set on the operator panel is wrong, cancel printing first, set the right paper size from [Paper Size] on the
operator panel, and then print again.
Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing. If it happens,
remove paper, and then load paper correctly.
Paper jam has occurred. Please open Output Tray to remove paper. Error: 390
Paper jammed via the paper feed path from the MP tray. Remove jammed paper.
If the edge of the jammed paper is not visible, open the front cover and remove the paper.
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