Troubleshooting > 152
T
ROUBLESHOOTING
C
LEARING
PAPER
JAMS
Provided that you follow the recommendations in this guide on use of print media, and you
keep the media in good condition prior to use, your MFP should give years of reliable
service. However, paper jams occasionally do occur, and this section explains how to clear
them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper
path through the MFP. When a jam occurs, the printer immediately stops, and the Alarm
LED on the control panel informs you of the event. If the Paper Jam Alert feature is enabled,
then an alarm also sounds. The touch screen displays a message giving the location of the
jam. If printing multiple pages (or copies), do not assume that, having cleared an obvious
sheet, others will not also be stopped somewhere along the path. These must also be
removed in order to clear the jam fully and restore normal operation.
I
N
THE
ADF...
In the event of a paper jam, follow the procedures below to remove the paper:
1. If a sheet is well advanced out of the ADF, simply grip it and pull gently to draw it
fully out.
2. Gently pull lever (1) and open the ADF front cover (2).
NOTE
If it does not remove easily, do not use excessive force.
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