13 Troubleshooting
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NX-series EtherCAT Coupler Unit User’s Manual (W519)
Event name Unit Configuration Information Error Event code 3500 0000 hex
Meaning An error occurred in the Unit configuration information in the EtherCAT Coupler Unit.
Source EtherCAT Master Function Mod-
ule
Source details EtherCAT Cou-
pler Unit
Detection
timing
When power is
turned ON to
the EtherCAT
Coupler Unit or
the Slave Ter-
minal is
restarted
Error
attributes
Level Minor fault Recovery Cycle power to
the EtherCAT
Coupler Unit or
restart the
Slave Terminal.
Log category System
Effects
User program
Continues. Operation The Slave Terminal stops in Pre-Operational state.
I/O refreshing for the NX Units in the EtherCAT Slave
Terminal stops. Messages cannot be sent to the NX
Units in the EtherCAT Slave Terminal.
Sys-
tem-defined
variables
Variable Data type Name
None --- ---
Cause and
correction
Assumed cause Correction Prevention
The power supply to the EtherCAT
Coupler Unit was turned OFF or
Sysmac Studio communications
were disconnected while down-
loading the Unit configuration
information.
Clear all of memory in the Ether-
CAT Coupler Unit, and then down-
load the Unit configuration
information again.
Do not turn OFF the power supply
to the EtherCAT Coupler Unit or
disconnect Sysmac Studio com-
munications while downloading
the Unit configuration information.
Attached
information
None
Precautions/
Remarks
None