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13 Troubleshooting
NX-series EtherCAT Coupler Unit User’s Manual (W519)
13-3 Checking for Errors and Troubleshooting on the Sysmac Stu-
dio
13
13-3-2 Event Codes for Errors and Troubleshooting Procedures
Event name Synchronization Error Event code 8502 0000 hex
Meaning A synchronization error occurred.
Source EtherCAT Master Function Mod-
ule
Source details EtherCAT Cou-
pler Unit
Detection
timing
Continuously
Error
attributes
Level Minor fault Recovery Reset error in
EtherCAT Cou-
pler Unit.
Log category System
Effects
User program
Continues. Operation The Slave Terminal moves to Safe-Operational
state. Output refreshing for all of the NX Units in the
EtherCAT Slave Terminal stops.
Sys-
tem-defined
variables
Variable Data type Name
None --- ---
Cause and
correction
Assumed cause Correction Prevention
The EtherCAT communications
cable is disconnected or broken.
Connect the EtherCAT communi-
cations cable securely.
Connect the EtherCAT communi-
cations cable securely.
There is a synchronization setting
error in the EtherCAT master or
EtherCAT Coupler Unit.
Set the communications cycle of
the EtherCAT master so that the
Slave Terminal can operate.
Set the communications cycle of
the EtherCAT master so that the
Slave Terminal can operate.
There is a hardware error in the
EtherCAT Coupler Unit.
If the error occurs again even after
you make the above correction,
replace the EtherCAT Coupler
Unit.
None
Attached
information
None
Precautions/
Remarks
None
Event name Communications Synchronization Error Event code 85030000 hex
Meaning The number of consecutive errors in receiving the synchronization data exceeded the value that is specified
in the Communications Control Settings.
Source EtherCAT Master Function Mod-
ule
Source details EtherCAT Cou-
pler Unit
Detection
timing
Continuously
Error
attributes
Level Minor fault Recovery Reset error in
EtherCAT Cou-
pler Unit.
Log category System
Effects
User program
Continues. Operation The Slave Terminal moves to Safe-Operational
state. Output refreshing for all of the NX Units in the
EtherCAT Slave Terminal stops.
Sys-
tem-defined
variables
Variable Data type Name
None --- ---
Cause and
correction
Assumed cause Correction Prevention
Power to the host controller was
interrupted during process data
communications.
Reset the error in the host control-
ler. This event indicates that an
error was detected when the
power supply to the host controller
was interrupted. It does not indi-
cate a current error.
Turn OFF the power supply to the
EtherCAT Coupler Unit before you
turn OFF the power supply to the
host controller.
The EtherCAT communications
cable is disconnected or broken.
Connect the EtherCAT communi-
cations cable securely.
Connect the EtherCAT communi-
cations cable securely.
Attached
information
None
Precautions/
Remarks
None