14.1 Report messages
To indicate the unit’s fax transmission/reception status, one of the following messages will be printed on the sending
and journal reports (page 58).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
R A transmission or reception error occurred. Try
again or check with the other party.
43
44
R A line problem occurred. Connect the telephone line
cord to a different jack and try again.
R An overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 78).
DOCUMENT JAMMED ----- R Remove the jammed document (page 131).
ERROR-NOT YOUR UNIT 53
54
59
70
R A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT ----- R The junk fax prohibitor feature of this unit rejected
fax reception.
MEMORY FULL ----- R The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Load paper (page 31, 32, 106) or remove the
jammed paper (page 127).
R If the PC fax setting (feature #442 on page 81) is set
to “ALWAYS”, check the connection between the
computer and the unit.
R If the fax preview mode (feature #448 on page 65)
is set to “ON”, use the web browser on the computer
connected via the LAN to view, print or save the
documents, and then erase unnecessary
documents (page 66).
NO DOCUMENT / FAILED PICKUP
----- R The document was not fed into the unit properly.
Re-insert it and try again.
R The ADF top cover is not fully closed. Push firmly on
the front and rear edges of the ADF top cover, and
then feed the document again.
OTHER FAX NOT RESPONDING ----- R The other party’s fax machine is busy or has run out
of recording paper. Try again.
R The other party’s fax machine rings too many times.
Send the fax manually (page 57).
R The other party’s machine is not a fax machine.
Check with the other party.
R The number you dialled is not in service.
PRESSED THE ‘STOP’ KEY
----- R MwN was pressed and fax communication was
cancelled.
THE COVER WAS OPENED ----- R The front cover was opened. Close it and try again.
OK ----- R Fax transmission or reception was successful.
108
14. . Help
14. Help
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