To Next PageTo Next PageWhy does my Panasonic Cordless Telephone say 'No link to base'?
The 'No link to base' message on your Panasonic Cordless Telephone indicates the handset has lost communication with the base unit. Try walking closer to the base unit. Also, ensure the base unit’s AC adaptor is properly plugged in and that the base unit antennas are raised. Moving the handset and base unit away from other electrical appliances may also help.
Why can't I operate the Answering System from a touch tone phone on my Panasonic KX-TG6500C Cordless Telephone?
If you cannot operate the Answering System from a touch tone phone on your Panasonic Cordless Telephone, make sure you entered the correct remote touch code. Press each button firmly, as the Answering System may not respond if the tones are too short. Also, the Answering System may be off, so turn it on.
Why can't I make an intercom or outside call on my Panasonic KX-TG6500C Cordless Telephone?
If you cannot make an intercom or outside call on your Panasonic Cordless Telephone, it may be because more than one other user is using the handset and/or base unit. Try again later. Also, your handset might be in remote operation mode. Exit by pressing [OFF]. The handset you called may be too far from the base unit.
What to do if 'FULL' flashes and the ANSWER ON indicator flashes rapidly on my Panasonic KX-TG6500C Cordless Telephone?
If 'FULL' flashes and the ANSWER ON indicator flashes rapidly on your Panasonic Cordless Telephone, it means the memory is full. Erase unnecessary messages to resolve this.
What to do if my Panasonic Cordless Telephone answering system is on, but incoming messages are not recorded?
If your Panasonic Cordless Telephone answering system is not recording messages, check that the recording time is set to '1 minute', '2 minutes' or '3 minutes', as 'Greeting only' will prevent message recording. Also, the memory might be full, so erase unnecessary messages. Ensure the answering system is turned on for the line you wish to record messages from by selecting the desired line or both lines and turning the answering system on again.
What to do if my Panasonic KX-TG6500C does not display the caller’s name and/or phone number?
If your Panasonic Cordless Telephone isn't displaying caller information, ensure you have subscribed to Call Display service. Other telephone equipment or electrical appliances connected to the same outlet may be interfering with your phone. Disconnect them and try again. Also, telephone line noise may be affecting Call Display. We recommend the addition of connecting a noise filter to the telephone line between the base unit and the telephone line jack.
What to do if my Panasonic Cordless Telephone handset display is blank?
If the handset display of your Panasonic Cordless Telephone is blank, fully charge the battery.
Why does the CHARGE indicator on my Panasonic KX-TG6500C not go out after the battery has been charged?
If the CHARGE indicator on your Panasonic Cordless Telephone does not go out after charging, fully charge the battery. The battery may have been discharged. Clean the charge contacts and charge again. The battery may need to be replaced. If you install a new battery, fully charge it. This may also be normal.
Why can't I program any function items on my Panasonic KX-TG6500C?
If you cannot program function items on your Panasonic Cordless Telephone, it might be because programming is not possible while the handset or base unit is being used. Also, do not pause for over 60 seconds while programming. While another user is listening to messages or the Answering System is handling a call, you cannot program. Try again later. Walking closer to the base unit may also help.
Why is my Panasonic KX-TG6500C Cordless Telephone base unit/handset not ringing?
If your Panasonic Cordless Telephone base unit or handset isn't ringing, the ringer volume may be turned off. Set it to high, medium, or low. Additionally, if more than one other user is using the handset and/or base unit, the handset/base unit may not ring.
General| Number of Handsets | 1 |
|---|---|
| Caller ID | Yes |
| Display | LCD |
| Ringtones | 5 |
| Speakerphone | Yes |
| Call Waiting | Yes |
| Intercom | Yes |
| Type | Cordless Phone |
| Phonebook Capacity | 50 stations |
| Battery Type | Ni-MH |
| Color | Black |
Details on charging the handset battery before initial use and for subsequent charges.
Instructions for connecting the AC power adaptor to the base unit and power outlet.
Steps for connecting the telephone line cord to the base unit for a 2-line jack.
Guidance on connecting the unit to a telephone line with DSL service, including noise filter use.
Procedure for installing and charging the handset battery for optimal performance.
Procedure for recording a personal or common greeting message for the answering system.
Instructions for making calls using the handset, including hands-free conversation.
Instructions for making calls using the base unit speakerphone.
Instructions for answering calls using the handset.
Instructions for answering calls using the base unit speakerphone.
How to handle a second incoming call or make a second call from the handset.
How to handle a second incoming call or make a second call from the base unit.
Explanation of how caller names and numbers are displayed and recorded.
Instructions on how to view missed calls and logged caller information on the handset.
Procedure for calling back a number directly from the caller list.
How to save caller list entries into the handset's phone book.
Step-by-step guide to saving names and phone numbers in the phone book.
How to make calls by selecting names or numbers from the phone book.
How to copy phone book items between handsets when the system has multiple handsets.
How to store up to 10 phone numbers in the base unit's memory stations.
How to dial numbers stored in the base unit's speed dial memory.
Instructions for initiating intercom calls from the handset to the base unit or other handsets.
Instructions for initiating intercom calls from the base unit to handsets or paging all handsets.
How to answer an intercom call when the handset or base unit is paged.
Procedure for transferring an outside call from the handset to the base unit.
Procedure for transferring an outside call from the base unit to a handset.
How to transfer a call between handsets when the system has multiple handsets.
How to establish a conference call with two outside callers using the handset or base unit.
How to create a conference call involving an outside call and an intercom call.
Procedure for using a handset to monitor another room or unit.
Procedure for using the base unit to monitor another room or handset.
How to mute your conversation so the other party cannot hear you, using handset or base unit.
Instructions for turning on the answering system for one or both lines.
How to listen to callers leaving messages through the base unit speaker.
How to play back recorded messages using the base unit.
How to play back messages remotely using the handset, including voice menu operations.
How to erase all messages (except greetings) from the base unit.
Procedure for recording a voice memo message for other users or yourself.
How to transfer a call to the answering system from the base unit.
How to transfer a call to the answering system from the handset.
Overview of how to operate the answering system remotely using a touch-tone phone.
How to set and confirm a 2-digit remote code to prevent unauthorized access.
How to control the unit using direct commands instead of the voice menu.
How to connect an optional headset to the handset for hands-free conversation.
Direct commands for copying phone book items and setting dial mode.
Direct command for setting or changing the remote access code.
Procedure to cancel a handset's registration from the current base unit.
Steps to re-register a handset to the same or a different base unit.
Troubleshooting why messages aren't recorded, e.g., recording time, memory full, or system off.
Troubleshooting when the unit does not work and battery-related display messages.
Essential safety advice for using the unit, including power connection and environment.
Critical warning against exposing the product to rain or moisture.
