Panasonic PT-DZ21KU

Troubleshooting
156 - ENGLISH
Maintenance
Problems Points to be checked Page
The menu screen
does not appear.
z
Is the on-screen display function turned off (hidden)?
27, 60
The buttons on the
control panel do not
operate.
z
Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to
[DISABLE]?
125
z
Is the <REMOTE 2 IN> terminal used for contact control? 171
The image does not
display correctly.
z
Is the [SYSTEM SELECTOR] selection set correctly? 72
z
Is there a problem with the video tape or other image sources? ―
z
Is a signal which is not compatible with the projector being input? 174
Image from a
computer does not
appear.
z
Is the cable too long? (Use D-Sub cables that are 10 m (32'10") or
shorter.)
―
z
Is the external video output of the laptop computer set correctly?

Example: The external output settings may be switched by pressing
“Fn” + “F3” or “Fn” + “F10” keys simultaneously. Since the method
varies depending on the computer type, refer to the user manual
provided with your computer.
―
Image from a
computer’s DVI-D
output does not
appear.
z
Is the [DVI-D IN] setting set to [EDID3]/[EDID2:PC]? 96
z
The graphics accelerator driver of the computer may need to be updated
to the latest version.
―
z
The computer may need to be restarted after performing [DVI-D IN]
settings.
96
Video from HDMI
compatible device
does not appear or it
appears jumbled.
z
Is the HDMI cable connected securely? 46
z
Turn the power of the projector and the external device off and on. ―
z
Is an unsupported signal being used?
174
Cannot control the
projector with Art-
Net.
z
Is the [Art-Net] setting [ON]?
128
z
Are the [PORT ADDRESS] and [START ADDRESS] settings correct?
128
3D function is not
working.
z
Is the [3D INPUT FORMAT] setting of [3D SETTINGS] correct? 87
z
Check the 3D eyewear settings. ―
z
Is a 3D signal which is supported by the projector being input? 176
Left and right
images are reversed
(not showing
properly).
z
Are the devices synchronized? Check the 3D eyewear settings. ―
z
Change the [LEFT/RIGHT SWAP] setting of [3D SETTINGS]. 87
Image in the 3D
eyewear ickers.
z
Are you within the reception range? ―
3D eyewear is not
functioning.
z
Are batteries of the 3D eyewear drained? If you use the rechargeable
3D eyewear, charge it. If you use the battery-powered 3D eyewear,
replace the battery.
―
z
Is the [3D SETTINGS] setting correct? 85
Attention
z
If problems persist even after checking the preceding points, consult your dealer.