PAX S300 - Credit Return

S300_V1.00.00 User Manual
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission. 22
4.1.2 Credit Return
Note
A Credit RETURN is the reversal of an approved and settled
transaction. A RETURN issues credit to the customer’s credit card. If
the transaction has not already been settled, a VOID should be
processed.
Example: X bought a cellphone from Y’s shop in the previous day. But
he found that cellphone does not work well. So he went to Y’s shop to
return the cellphone and wanted Y to return his money. Y has done a
batch close so he cannot void that transaction, he should do a Credit
Return to return money to X’s Credit card account. X delivers his credit
card to Y. Y process a Credit Return transaction. Then, X gives the
cellphone back to Y and Y give the credit card to X.
 X-Credit card holder; Y-Merchant of shop
STEP
ACTION
DISPLAY
1.
Be sure the terminal is at the Idle Prompt.
2.
ECR sends message about the EDC Type and Transaction Type to POS.
The EDC Type is “CREDIT” and the Transaction Type is “RETURN”. If ECR
(Simulator) sends Transaction Type (00), it means the order of Transaction
Type is not available, press on the screen to select “RETURN” on S300.
Notice: If needed, message including Transaction Type, Amount, Tip, Cust.
#, Tax, Account, Exp. date, CVV, AVS, Table #, Guest #, Clerk/Server ID can
be input through ECR.
2.1
Swipe the Card, or manually enter the Account Number and Exp. Date.