PePLink Balance Series v4.0 User Manual
Problem 5
What can I do if I suspect a problem on my Internet/WAN connection?
Solution
You can test the WAN connection by “ping”, which is similar to problem 4.
As we want to isolate the problems from the LAN, “ping” will be performed from PePLink
Balance. By using the Ping/Traceroute under the tab Status of the PePLink Balance, you
may able to find out the source of problem.
Problem 6
When I upload files to a server via ftp, the transfer stalls after a few kilobytes of data are
sent. What should I do?
Solution
The Maximum Transmission Unit (MTU) or MSS setting may need to be adjusted.
By default, the MTU is set at 1500. For most DSL users, it is strongly recommended to use
MTU 1492. If problem persists, change the size to smaller values until your problem is
solved (e.g. 1462, 1420, 1400).
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