Using the Touch User Interface
Polycom, Inc. 41
End a Call
You can end a call using the RealPresence Touch.
» To end a call, tap Hang Up.
Multipoint Conference Calls
Conference, or multipoint, calls involve at least three different endpoints.
During a multipoint call, multiple sites can see and hear each other. You can also share content in a
multipoint call, just as you can in a point-to-point call.
All systems can participate in multipoint calls. To host multipoint calls, your administrator must install the
multipoint video option key. You can host multipoint calls using a video conferencing system with multipoint
capabilities, or you can use a bridge, such as the RealPresence
®
Collaboration Server 800s.
Note: You cannot host multipoint video calls on RealPresence Group 300 and 310 systems.
How you place a multipoint call depends on whether you're using a RealPresence Group system or bridge
with multipoint capabilities. The number of sites allowed in the call is determined by the capabilities of the
system or bridge hosting the call.
Place a Multipoint Call
To start a new multipoint call, you need to start with the first participant or site and add other participants
after each participant answers the call.
1 Call the first site.
2 After the call connects, tap to open the Quick Access menu then tap More > Add a Call.
3 On the Place a Call screen, enter your contacts number, tap and enter your contact's name, or
select a contact from Contacts, Speed Dial, or Recent.
4 Repeat the above steps until all sites are connected.
Place a Call during a Multipoint Call
If you need to, you can hold the multipoint call and place a new call.
1 Tap to open the Quick Access menu then tap More > Hold.
2 Tap More > Place a Call and place the call using your preferred method.
Incoming Call Handling of Multipoint Conference Calls
When the system is in a call, regardless of whether the system has multipoint capability, incoming calls are
handled in one of three ways.
● Automatically answered: The incoming call is automatically added to the conference call. No
notification appears.
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