Polycom SoundPoint IP 670 User Manual

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6
Troubleshooting Your Phone
This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use your SoundPoint IP 670
phone. The tables in this chapter list possible trouble symptoms, the likely
causes of these problems, and the recommended corrective actions to take.
• Power and Startup
• Controls
• Access to Screens and Systems
• Calling
• Displays
• Audio
• Productivity Suite
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware on page 6-9.
If you require additional assistance, contact your system administrator.

Polycom SoundPoint IP 670 Specifications

General

Voice codecs	G.711, G.722, G.729
Noise reduction	Yes
Microphone frequency	150 - 7000 Hz
Caller ID	-
Phonebook capacity	- entries
Security algorithms	HTTPS
Supported network protocols	SNTP/FTP/TFTP/HTTP
Display resolution	320 x 160 pixels
Ethernet LAN (RJ-45) ports	2
Product type	IP Phone
Product color	Gray
Dimensions (WxDxH)	265 x 190 x 150 mm
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	10 - 40 °C
Operating relative humidity (H-H)	20 - 85 %
Certification	FCC, RoHS, CE
Harmonized System (HS) code	85171800

Weight and Dimensions

Weight	1260 g