Polycom SoundPoint IP 670 User Manual

Troubleshooting Your Phone
6 - 3
Controls
Symptom Problem Corrective Action
The dial pad does not work. The dial pad on the SoundPoint
IP 670 phone does not respond.
Do one of the following:
• Check for a response from other
feature keys or from the dial pad.
• Place a call to the phone from a known
working telephone. Check for display
updates.
• Check if the LAN port is active or
inactive. Press the Menu key, and
then select Status > Network >
Ethernet. From the Ethernet page,
scroll to the LAN port field and verify
that it is active.
• Check the termination at the switch or
hub end of the network LAN cable.
Ensure that the switch/hub port
connected to the telephone is
operational (if not accessible, contact
your system administrator).
• Before restarting your phone, contact
your system administrator. Your
system administrator may want to
troubleshoot your phone in more
detail before restarting the phone and
losing current status information.

Polycom SoundPoint IP 670 Specifications

General

Voice codecs	G.711, G.722, G.729
Noise reduction	Yes
Microphone frequency	150 - 7000 Hz
Caller ID	-
Phonebook capacity	- entries
Security algorithms	HTTPS
Supported network protocols	SNTP/FTP/TFTP/HTTP
Display resolution	320 x 160 pixels
Ethernet LAN (RJ-45) ports	2
Product type	IP Phone
Product color	Gray
Dimensions (WxDxH)	265 x 190 x 150 mm
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	10 - 40 °C
Operating relative humidity (H-H)	20 - 85 %
Certification	FCC, RoHS, CE
Harmonized System (HS) code	85171800

Weight and Dimensions

Weight	1260 g