Procedures MP.11-R Installation and Management
Forced Reload
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Forced Reload
With Forced Reload, you erase the embedded software. Use this procedure only as a last resort if the unit does not boot
and the “Reset to Factory Defaults” procedure did not help. If you perform a Forced Reload, you must download a new
image file with the Bootloader (see “Image File Download with the Bootloader” below).
CAUTION: The following procedure erases the embedded software of the unit. This software image must be reloaded
through an Ethernet connection with a TFTP server. The image filename to be downloaded can be
configured with ScanTool through the Ethernet interface to make the unit functional again.
To do a forced reload:
1. Disconnect and reconnect power to the unit; the unit resets and the LEDs flash.
2. Immediately press and hold the RELOAD button on the side of the unit’s power supply for about 20 seconds. The
software image and configuration are deleted from the unit.
3. Follow the Image File Download with the Bootloader procedure to download an image file.
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