User Manual
33
Problem Why It Happened What To Do
Sore or dry eyes. e mask may not be
positioned correctly, or the
mask is not properly fitted.
Check the headgear adjustment as described
in the headgear instructions. Refer to your
mask instructions to make sure the mask is
properly fitted.
If the problem continues, contact your home
care provider for a refitting or a different size
mask.
ere are unexplained
changes in the
performance of
the device.
e device or power supply
has been dropped or
mishandled, or water has
been spilled onto or into the
device or the power supply.
Discontinue use.
Contact your home care provider or
Respironics for directions on how to have
your device serviced. Please have the serial
number ready when you call.
A patient disconnect
alarm occurs.
e tubing has become
disconnected from the
system.
Press the RESET button to reset the alarm.
Reconnect the tubing.
If the alarm continues, the device may not
be operating correctly. Contact your home
care provider or Respironics for directions on
having the device serviced. Please have your
serial number ready when you call.
e mask feels
uncomfortable to wear.
is could be due to
improper headgear
adjustment or improper
mask fitting.
Check the headgear adjustment as described
in the headgear instructions.
Refer to your mask instructions to make sure
the mask is properly fitted. If the problem
continues, contact your home care provider
for a refitting or a different size mask.
Runny nose. Nasal reaction to the air
flow.
Call your health care professional.
e device’s
display is erratic.
e device or power supply
has been dropped or
mishandled, or the device or
power supply is in an
area with high EMI
emissions.
Unplug the device and the power supply.
Relocate the device to an area with lower EMI
emissions.
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