Service Call Conditions
SM 4-3 D017/D018/D019/D020
Trouble-
shooting
Exposure lamp error 1
101-1 D
The standard white level could not be set properly when scanning the white
plate during automatic white level adjustment.
White plate dirty
Spurious electrical noise on power supply line
Exposure lamp connection loose, broken, defective
Exposure lamp defective
Lamp stabilizer connection, loose, broken, defective
Lamp stabilizer defective
High voltage power supply harness loose, broken, defective
SBU defective
BCU defective
SIO defective
Exposure lamp error 1
101-2 D
The standard white level setting dropped below the specified range during
scanning.
White plate dirty
Spurious electrical noise on power supply line
Exposure lamp connection loose, broken, defective
Exposure lamp defective
Lamp stabilizer connection, loose, broken, defective
Lamp stabilizer defective
High voltage power supply harness loose, broken, defective
SBU defective
BCU defective
SIO defective
Scanner home position error 1
120 D
The scanner HP sensor did not turn off during scanner initialization or
copying.
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