Service Call Conditions
SM 4-9 D017/D018/D019/D020
Trouble-
shooting
Vsg output was greater than 4V,
even with PWM=1 (no current
for the LED)
(power pack) defective
Scanning system or image
creation system malfunction
354 B ID sensor adjustment timeout error
Error occurred during
automatic adjustment of
Vsg. Vsg could not be
adjusted to 4.0V ±0.2V
within the prescribed time.
ID sensor dirty or defective
ID sensor harness disconnected, or
connector damaged
BCU defective
High voltage power supply board (power
pack) defective
ID sensor error
355 C
For more details about the
cause of the problem,
please refer to SC350 to
354 above.
ID sensor dirty or defective
ID sensor harness disconnected, or
connector damaged
BCU defective
High voltage power supply board (power
pack) defective
389 C TD sensor error 1
TD sensor output was less than 0.5V, or more than 0.5V 10 times in
succession. If the fax unit is installed, this SC is issued immediately. If the
fax unit is not installed, this SC is issued after the prescribed number of
copies has printed.
390 D TD sensor error 2
The TD sensor outputs less than 0.5V or more than 4.0V 10 times
consecutively during copying.
Note: If the fax option is installed, this SC is issued immediately.
If the fax option is not installed, this SC is issued after the prescribed
number of pages is copied.
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