Service Call Conditions
D017/D018/D019/D020 4-28 SM
Encryption of data on the hard disk failed.
8 B HDD check error Format the HDD
6 B
Power loss during
encryption
Format the HDD
10 B Data read/write error See SC863 below
860 B HDD error 1
The hard disk connection is
not detected because it is
defective or has not been
formatted
Cable between HDC and HDD loose or
defective
HDD power connector loose or defective
HDD not formatted
HDD defective
Replace the controller board
861 B HDD error 2
The HDD did not enter the
ready status within 30 sec.
after power on.
Cable between HDC and HDD loose or
defective
HDD power connector loose or defective
HDD defective
Replace the controller board
863 B HDD error 3
Startup without HD data lead. Data
stored on the hard disk is not read
correctly, due to a bad sector on the
HDD
Format the HDD
HDD defective
Controller board defective
HDD error 4
864 D
HD data CRC error. During operation
HDD defective
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