Message Cause Solution
"Check whether there are
any network problems."
[13-25]
In [Effective Protocol], the IP
address is not enabled, or an
incorrect IP address has been
registered.
• In [System Settings], under
[Interface Settings], select
[Effective Protocol], and then check
that "IPv4" is programmed to
"Active". You can also use the Web
Image Monitor for confirmation.
See the Web Image Monitor's
Help.
• In [System Settings], under
[Interface Settings], select
[Machine IPv4 Address], and then
check the IP address is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the administrator.
"Check whether there are
any network problems."
[13-26]
The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.
• In [System Settings], under
[Interface Settings], check the IP
address is correctly programmed.
You can also use the Web Image
Monitor for confirmation. See the
Web Image Monitor's Help.
• Contact the administrator.
Messages Displayed When Using the Facsimile Function
51