Service Call Conditions
SM 4-19 D017/D018/D019/D020
Trouble-
shooting
Dial up fails due to the incorrect modem setting.
Same as -001
Communication line error
The supplied voltage is not sufficient due to the defective communication
line or defective connection.
Same as -001
-005 -
Consult with the user's local telephone company.
Incorrect network setting
Both the NIC and Cumin-M are activated at the same time.
Same as -001
-011 -
Disable the NIC with SP5985-1.
Modem board error
The modem board does not work properly even though the setting of the
modem board is installed with a dial up connection.
Same as -001
-012 -
Install the modem board.
Check and reset the modem board setting with SP5816.
Replace the modem board.
Incorrect dial up connection
-001: Program parameter error
-002: Program execution error
An unexpected error occurred when the modem (Cumin-M) tried to call the
center with a dial up connection.
651 C
Caused by a software bug
No action required because this SC does not interfere with operation of
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