Ricoh Aficio MP2550B - Page 767

IFAX Troubleshooting
SM 33 D361
Fax Option
Type 3350
D361
Communication
Route
Item Action Remarks
2. Check that PC
can connect with
the machine
 Use the “ping”
command on the
PC to contact the
machine.
 At the MS-DOS
prompt, type ping
then the IP
address of the
machine, then
press Enter.
3. LAN settings in
the machine
 Check the LAN
parameters
 Check if there is
an IP address
conflict with other
PCs.
 Use the “Network”
function in the
User Tools.
 If there is an IP
address conflict,
inform the
administrator.
1. LAN settings in
the machine
 Check the LAN
parameters
 Check if there is
an IP address
conflict with other
PCs.
 Use the “Network”
function in the
User Tools.
 If there is an IP
address conflict,
inform the
administrator.
Between machine
and e-mail server
2. E-mail account
on the server
 Make sure that the
machine can log
into the e-mail
server.
 Check that the
account and
password stored in
the server are the
same as in the
machine.
 Ask the
administrator to
check.