Ricoh Aficio MP2550B - Page 769

IFAX Troubleshooting
SM 35 D361
Fax Option
Type 3350
D361
Communication
Route
Item Action Remarks
2. E-mail server
 Make sure that the
client devices
which have an
account in the
server can
send/receive
e-mail.
 Ask the
administrator to
check.
 Send a test e-mail
with the machine’s
own number as
the destination.
The machine
receives the
returned e-mail if
the communication
is performed
successfully.
3. Destination
e-mail address
 Make sure that the
e-mail address is
actually used.
 Check that the
e-mail address
contains no
incorrect
characters such as
spaces.
4. Router settings
 Use the “ping”
command to
contact the router.
 Check that other
devices connected
to the router can
sent data over the
router.
 Ask the
administrator of
the server to
check.