Message Cause Solution and reference
"Auto-registration of
user information has
failed."
The maximum
number of items that
can be registered
has been exceeded
and the
authentication
information for
LDAP authentication
or Windows
authentication
cannot be
registered
automatically.
Delete a user that is no longer necessary from the
address book.
"Booklet/Half Fold
is not available with
the settings. The job
has been
cancelled."
A setting in which
Booklet or Half-fold
cannot be
performed was
specified, and
printing was
canceled.
Check the setting for the availability of the Booklet or
Half-fold function.
page 298 "List of Specifications"
"Cannot access the
Memory Storage
Device."
An SD card or USB
flash memory
device is
unavailable for use.
• Check that the external media is formatted in
FAT16 or FAT32, and write protection is not
enabled on the media.
• Check that the external media is not corrupted or
damaged.
"Cannot store data
of this size."
The paper size is
too large.
Reduce the paper size of the document to send. The
document to send cannot be stored at a custom size.
"Classification Code
is incorrect."
A classification
code is not
specified.
Consult the machine administrator for the classification
code, and enter the code in "Classification Code" on
the [Detailed Settings] tab [Job Setup] menu in the
printer driver.
The document was
printed in a printer
driver that does not
support the
classification code.
Request the machine administrator to change the setting
of the classification code. Machine administrator:
Change the [Classification Code] to [Optional] in Web
Image Monitor if necessary.
See "Managing the Number of Printed Sheets Using the
Classification Code", User Guide (Full Version).
9. Troubleshooting
258
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