Ricoh IM C6000 Series User Manual

When a Message Appears While Using the
Copy Function
Message Condition Solution and reference
"Cannot Detect Original
Size"
An original is not placed
correctly on the
machine.
Place the original correctly. When you place
an original on the exposure glass, the machine
detects the original size by opening and
closing the exposure glass cover or ADF.
Open the cover or ADF by more than 30
degrees when placing an original.
An original with a
difficult-to-detect size
even in the regular size,
such as a transparency
or paper with sticky
notes, is placed on the
machine.
When scanning an original with a difficult-to-
detect size, specify the paper tray in [Paper
Select]. Also, when making an enlarged or
reduced copy, select an item other than [Fit to
Paper Size]
page 214 "Sizes Detectable with Auto Paper
Select"
An original of a custom
size is placed on the
machine.
When scanning an original of a custom size,
specify the original size in [Original Settings]
[Original Size] [Custom Size].
"Cannot XXX paper of
this size."
"XXX is not available with
this paper size."
("2 Sided Copy" or the
name of specified
finishing appears in
place of XXX)
A paper size that is not
supported in 2-Sided
copying or the specified
finishing type is
specified.
Check the paper size supported in 2-Sided
copying and the specified finishing type and
load the supported paper.
page 298 "List of Specifications"
"Exceeded the maximum
number of multi-sheet
fold."
The number of sheets
that can be folded at a
time is exceeded.
Check the number of sheets that can folded at
a time, and reduce the number of sheets in the
original placed on the machine.
page 298 "List of Specifications"
9. Troubleshooting
238

Ricoh IM C6000 Series Specifications

General

Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	250, 000 pages
Functions	Print, Copy, Scan, Fax (optional)
Print Technology	Laser
Paper Capacity (Standard)	1, 200 sheets
Automatic Document Feeder (ADF)	Yes
ADF Capacity	220 sheets
Supported Operating Systems	Windows, macOS, Linux
Print Speed	60 ppm (black/white and color)
Paper Capacity	Standard: 1, 200 sheets; Maximum: 4, 700 sheets
Connectivity	USB, Ethernet, Wi-Fi
Duplex Printing	Automatic
Display	10.1" Smart Operation Panel
Scan Resolution	600 dpi
Mobile Printing	Yes
Copy Speed	60 cpm (black/white and color)
Copy Resolution	600 x 600 dpi
Fax Resolution	200 x 200 dpi, 400 x 400 dpi
Network Connectivity	Ethernet, Wi-Fi